Kevin,
Well, I use IMAP myself (leaves messages on the server) and every once in
while, I go to the 'account named folder' and click the sync button. This
checks for folders and messages and creates any folders it finds, and gets
all messages from the server. Not sure if this applies to a POP setup. If
messages are downloaded from the server, then there will be nothing left
(except new messages) to find. However, if the messages are left on the
server, I think one can delete the OE account then recreate it and it should
'get' all the mail.
Try Web MSG first to see if message is there. If it is not, then there is no
way to 'get' it. It has been deleted (by the client).
Daniel Donnelly
________________________________________________________
----- Original Message -----
From: "Kevin Coyner" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Friday, January 26, 2001 12:57 PM
Subject: RE: [IMail Forum] Problem with POP3 delivery from AOL
>
> RE: checking SMTP log for 'user-main' ldeliver
>
> Daniel
>
> I did as you suggest, and it confirmed that successful delivery had taken
> place for both TO and CC addressees.
>
> So I presume that means something is up with the TO user's OE setup or
> machine.
>
> When you say I should re-sync OE, do you simply mean going to
> "tools/synchronize all" or do you mean something more sophisticated or
> hidden? We've done the simple 'synchronize all' and that has imported all
> mail off of the server, but the AOL email wasn't among them.
>
> This is very helpful. Thanks, Kevin
>
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED]]On Behalf Of
> > Daniel Donnelly
> > Sent: Friday, January 26, 2001 12:09 PM
> > To: [EMAIL PROTECTED]
> > Subject: Re: [IMail Forum] Problem with POP3 delivery from AOL
> >
> >
> > Kevin,
> >
> > You really don't need the POP3 logging on to determine if
> > IMail put the
> > message into the users account. In the SMPT log, look for a line with
> > 'user-main' where username is that persons account. If the
> > line also has a
> > 'ldeliver' and status of 1, then IMail put it into that account.
> >
> > Here is one as a sample:
> > 01:26 12:02 SMTP-(00000079) ldeliver dcubed.ipswitch.com
> > donnelly-main (1)
> > <[EMAIL PROTECTED]> 672
> >
> > This shows: local deliver to hostname to user-main (success) from
> > <emailaddress> MSGsize
> >
> > If you cannot see the email with one client, try another (or use Web
> > Messaging). If the other client shows the email, then re-sync Outlook.
> >
> > Daniel Donnelly
> > ________________________________________________________
> >
> >
> > ----- Original Message -----
> > From: "Kevin Coyner" <[EMAIL PROTECTED]>
> > To: "Imail Forum (E-mail)" <[EMAIL PROTECTED]>
> > Sent: Friday, January 26, 2001 11:02 AM
> > Subject: [IMail Forum] Problem with POP3 delivery from AOL
> >
> >
> > >
> > > One of my users just experienced a weird problem that I
> > can't figure out.
> > >
> > > The user was the TO: addressee in an e-mail by a sender on
> > an AOL account.
> > > There were CC's on the email that had the same DN as my TO: user.
> > >
> > > All of the CC's were delivered successfully, but the TO:
> > addressee did not
> > > get her copy of the mail delivered into Outlook Express.
> > >
> > > I've checked her OE setup, and it's definitely o.k.
> > Furthermore, I have
> > > since sent her test messages from an AOL account, and she
> > gets these test
> > > emails o.k.
> > >
> > > Any idea as what might have happened here? Can a single
> > message get lost?
> > Am
> > > I overlooking something?
> > >
> > > It's strange that users with the same DN in their address
> > (which is the
> > mail
> > > server I administer) got their CC's while she didn't get her TO.
> > >
> > > Is there a log that I can turn on for POP3 something like
> > the SMTP log
> > that
> > > exists?
> > >
> > > Thanks, Kevin
> > >
> > >
> > > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > > to be removed from this list.
> > >
> > > An Archive of this list is available at:
> > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
> > >
> >
> >
> > Please visit http://www.ipswitch.com/support/mailing-lists.html
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> >
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> >
>
>
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>
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>
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