Hi all,
I am really pissed at IPSwitch Tech Support - they are refusing to help me now.
My problem is that POP3 - Iwebmsg keeps locking up. This has been going on
for about a month now.
My setup:
Compaq Server - Quad 450 - 1 GB RAM - 30GB software - 50GB for Data - Win2k
Adv. Server - SQL 2K. The SQL is on a different server w/ dual 450 and
512MB RAM.
Per ipswitch recommendation, I removed all extras like multi-NIC,
re-installing Imail 6.06 (fresh stand-a-lone, no patches). I have gone
through the hoops, which I did not mind to solve the problem. The last
tech call, they said that sql2000 not a supported platform... and suggested
to go back to sql7.
We have now purchased sql7, installed, configured the DSN and now I can not
authenticated pop users. But yet I can create/delete/change passwords for
users and it is correct in the sql table. So I called in for tech support
and after 1.5 hour on hold - 2 hours of troubleshooting smtp and not pop -
a woman comes on line and says that they can not support me anymore.... b/c
this is an sql problem and to open a case with microsoft.
To make a long story short, I only have you guys for support for this
problem. Any help is much appreciated. I am also willing to pay for your
time.
thanks,
Hawk
Please visit http://www.ipswitch.com/support/mailing-lists.html
to be removed from this list.
An Archive of this list is available at:
http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
