In the services applet in W2K, make sure that all of the IMail services are
running as a user account with "rights to the network _and_ to the SQL
machine" as opposed to the default system account.
GD
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Hawk
Sent: Tuesday, February 27, 2001 6:20 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] Imail 6.06 and IPSwitch Tech support
At 05:21 PM 2/27/2001 -0500, Eric Shanbrom wrote:
>If you can add/delete/modify users but they are not being authenticated
>check all of the IMail services and make sure that they are running as a
>user with rights to the network _and_ to the SQL machine. This is an
_exact_
>scenario if the services are running under the system account which doesn't
>have network rights since SP6.
>
>Eric S
hi eric,
On the sql7 server, I create an account sqladmin and this is what the
services is running as. The SQL database is Imail, username=imail,
password=imail. Under the security, I created an account: Imail having
access to the Imail database.
Imail Administrator for the domain:
d:\Imail\ODBCUSER.dll
imailsecdb;uid=imail;pwd=imail
I don't really understand your comment about:
network _and_ to the SQL machine
thanks in advance.
>----- Original Message -----
>From: "Hawk" <[EMAIL PROTECTED]>
>To: <[EMAIL PROTECTED]>
>Sent: Tuesday, February 27, 2001 3:19 PM
>Subject: [IMail Forum] Imail 6.06 and IPSwitch Tech support
>
>
> > Hi all,
> >
> > I am really pissed at IPSwitch Tech Support - they are refusing to help
me
>now.
> > My problem is that POP3 - Iwebmsg keeps locking up. This has been going
>on
> > for about a month now.
> >
> > My setup:
> >
> > Compaq Server - Quad 450 - 1 GB RAM - 30GB software - 50GB for Data -
>Win2k
> > Adv. Server - SQL 2K. The SQL is on a different server w/ dual 450 and
> > 512MB RAM.
> >
> > Per ipswitch recommendation, I removed all extras like multi-NIC,
> > re-installing Imail 6.06 (fresh stand-a-lone, no patches). I have gone
> > through the hoops, which I did not mind to solve the problem. The last
> > tech call, they said that sql2000 not a supported platform... and
>suggested
> > to go back to sql7.
> >
> > We have now purchased sql7, installed, configured the DSN and now I can
>not
> > authenticated pop users. But yet I can create/delete/change passwords
for
> > users and it is correct in the sql table. So I called in for tech
support
> > and after 1.5 hour on hold - 2 hours of troubleshooting smtp and not
pop -
> > a woman comes on line and says that they can not support me anymore....
>b/c
> > this is an sql problem and to open a case with microsoft.
> >
> > To make a long story short, I only have you guys for support for this
> > problem. Any help is much appreciated. I am also willing to pay for
your
> > time.
> >
> > thanks,
> > Hawk
> >
> >
> >
> > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > to be removed from this list.
> >
> > An Archive of this list is available at:
> > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
> >
>
>
>Please visit http://www.ipswitch.com/support/mailing-lists.html
>to be removed from this list.
>
>An Archive of this list is available at:
>http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
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