At 05:21 PM 2/27/2001 -0500, Eric Shanbrom wrote:
>If you can add/delete/modify users but they are not being authenticated
>check all of the IMail services and make sure that they are running as a
>user with rights to the network _and_ to the SQL machine. This is an _exact_
>scenario if the services are running under the system account which doesn't
>have network rights since SP6.
>
>Eric S

hi eric,

On the sql7 server, I create an account sqladmin and this is what the 
services is running as.  The SQL database is Imail, username=imail, 
password=imail.  Under the security, I created an account: Imail having 
access to the Imail database.

Imail Administrator for the domain:

d:\Imail\ODBCUSER.dll
imailsecdb;uid=imail;pwd=imail

I don't really understand your comment about:
network _and_ to the SQL machine

thanks in advance.

>----- Original Message -----
>From: "Hawk" <[EMAIL PROTECTED]>
>To: <[EMAIL PROTECTED]>
>Sent: Tuesday, February 27, 2001 3:19 PM
>Subject: [IMail Forum] Imail 6.06 and IPSwitch Tech support
>
>
> > Hi all,
> >
> > I am really pissed at IPSwitch Tech Support - they are refusing to help me
>now.
> > My problem is that POP3 - Iwebmsg keeps locking up.  This has been going
>on
> > for about a month now.
> >
> > My setup:
> >
> > Compaq Server - Quad 450 - 1 GB RAM - 30GB software - 50GB for Data -
>Win2k
> > Adv. Server - SQL 2K.  The SQL is on a different server w/ dual 450 and
> > 512MB RAM.
> >
> > Per ipswitch recommendation, I removed all extras like multi-NIC,
> > re-installing Imail 6.06 (fresh stand-a-lone, no patches).  I have gone
> > through the hoops, which I did not mind to solve the problem.  The last
> > tech call, they said that sql2000 not a supported platform... and
>suggested
> > to go back to sql7.
> >
> > We have now purchased sql7, installed, configured the DSN and now I can
>not
> > authenticated pop users.  But yet I can create/delete/change passwords for
> > users and it is correct in the sql table.  So I called in for tech support
> > and after 1.5 hour on hold - 2 hours of troubleshooting smtp and not pop -
> > a woman comes on line and says that they can not support me anymore....
>b/c
> > this is an sql problem and to open a case with microsoft.
> >
> > To make a long story short, I only have you guys for support for this
> > problem.  Any help is much appreciated.  I am also willing to pay for your
> > time.
> >
> > thanks,
> > Hawk
> >
> >
> >
> > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > to be removed from this list.
> >
> > An Archive of this list is available at:
> > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
> >
>
>
>Please visit http://www.ipswitch.com/support/mailing-lists.html
>to be removed from this list.
>
>An Archive of this list is available at:
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