If you can add/delete/modify users but they are not being authenticated
check all of the IMail services and make sure that they are running as a
user with rights to the network _and_ to the SQL machine. This is an _exact_
scenario if the services are running under the system account which doesn't
have network rights since SP6.
Eric S
----- Original Message -----
From: "Hawk" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Tuesday, February 27, 2001 3:19 PM
Subject: [IMail Forum] Imail 6.06 and IPSwitch Tech support
> Hi all,
>
> I am really pissed at IPSwitch Tech Support - they are refusing to help me
now.
> My problem is that POP3 - Iwebmsg keeps locking up. This has been going
on
> for about a month now.
>
> My setup:
>
> Compaq Server - Quad 450 - 1 GB RAM - 30GB software - 50GB for Data -
Win2k
> Adv. Server - SQL 2K. The SQL is on a different server w/ dual 450 and
> 512MB RAM.
>
> Per ipswitch recommendation, I removed all extras like multi-NIC,
> re-installing Imail 6.06 (fresh stand-a-lone, no patches). I have gone
> through the hoops, which I did not mind to solve the problem. The last
> tech call, they said that sql2000 not a supported platform... and
suggested
> to go back to sql7.
>
> We have now purchased sql7, installed, configured the DSN and now I can
not
> authenticated pop users. But yet I can create/delete/change passwords for
> users and it is correct in the sql table. So I called in for tech support
> and after 1.5 hour on hold - 2 hours of troubleshooting smtp and not pop -
> a woman comes on line and says that they can not support me anymore....
b/c
> this is an sql problem and to open a case with microsoft.
>
> To make a long story short, I only have you guys for support for this
> problem. Any help is much appreciated. I am also willing to pay for your
> time.
>
> thanks,
> Hawk
>
>
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
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>
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