Re: [IMail Forum] upgrading from NT4 to W2K

[VirtualConnect]

Hello Glenn, I basically just did a clean install, copied the user folders (about 4000) and used the find orphans feature.  However, I recently submitted a post about the same issue.  I have two users getting an invalid action when they try to forward, delete or reply..  I can't duplicate the problem.  The one user we've interacted with was one IE 4.5 for MAC.  We're going to suggest they clear their cache just in case.  You may want to see if your user's are on MACs. One forum member responded with a link to their custom Imail templates and indicated it was a MAC/Java issue however these users had no trouble using our Imail 5.0 to 6.03 versions. That's my little bit of input, hope someone else know more though. David ****************************************** David E. Setzer VirtualConnect Technologies, Inc. www.virtualconnect.net ----- Original Message ----- From: Glenn \ WCNet To: [EMAIL PROTECTED] Sent: Thursday, March 08, 2001 4:15 PM Subject: [IMail Forum] upgrading from NT4 to W2K I just did a move of IMail 6.06 from a running NT4 SP6a machine to a running Win2K machine.  There was no mention in the IMail KB of a special procedure for exporting/importing the Registry from NT4 to W2K, so I followed the procedure outlined there.  Do I now have a problem that I don't know about?   The move was done on 2/25, and everything appears to be working.  Except that a very small number of users (out of more than 6000) are reporting trouble in WebMail with deleting, replying, and forwarding.  I've tried IE4, IE5, IE5.5, and Netscape 4.7, and have no trouble at all.  I recently enabled "Keep Alive" on Web Messaging (it was not enabled on the old server), and that may have helped.  The complaints have dropped off since then, but I don't know if that's because the problem is solved, or the users involved have just stopped complaining.   Any suggestions out there in IMail Forum-Land?   Glenn Z. WCNet     ---------------------------------------------------------------------- From: "VirtualConnect" <[EMAIL PROTECTED]> Subject: Re: [IMail Forum] upgrading from NT4 to W2K Date: Tue, 6 Mar 2001 15:00:18 -0500 Reply-To: [EMAIL PROTECTED] Hello Mike, We did the conversion of Imail, IIS, SQL 7 in about 30 hours but we did totally clean installs of everything.  No show stoppers (except that MS DTC issue where the answer was in the "Special" Microsoft knowledge base that's not available to the public). Ipswitch's first response was to do a registry backup to take the Imail info to new server but when they found out it was NT4 to Win2K they added some warnings.  There is special MS tool to convert registry.  That scared me so I just did clean install and transferred mailboxes from 2 Imail Databases and 1 SQL7 Database.  I have specific instructions if you decide to go ahead just ask & I'll post. David ****************************************** David E. Setzer VirtualConnect Technologies, Inc. www.virtualconnect.net