Here is what I got from a zone transfer:

; zone "chaseglobalservices.com" last serial 8
; from 206.242.132.240 at 10:16:23
$ORIGIN com.
chaseglobalservices IN SOA   hpdns1.hipower.net.  (
                8 3600 600 86400 3600)
$ORIGIN chaseglobalservices.com
chaseglobalservices.com. IN A     206.242.133.140
                IN NS    hpdns1.hipower.net.
                IN NS    hpdns2.hipower.net.
                IN MX    10 mail.chaseglobalservies.com.
mail.chaseglobalservices.com. IN CNAME chaseglobalservices.com.
www.chaseglobalservices.com. IN CNAME chaseglobalservices.com.
;** Received 7 records for chaseglobalservices.com from 206.242.132.240


Right now you have an MX record pointing to a CNAME which is illegal. Have
them get rid of the CNAME and use an "A" record for
mail.chaseglobalservices.com of 206.242.133.140. you will also need a PTR
record for any reverse lookups that might happen.

Eric S



----- Original Message -----
From: "Bill Kaigler" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Tuesday, March 13, 2001 12:57 AM
Subject: RE: [IMail Forum] unknown user error


> Scott,
>
> How do I look up mx records?  How do you look up a records?  Cname
> records?  I have asked the place that is hosting my server and
> they have avoided the question 3 times.
>
> Here is the domain I am having problems with and my layout.  Since
> my layout is the same on all of the domains I host, I assume that
> I have problems with all of them and I have just not noticed it
> yet.
>
> I have an A record on chasegloablservices.com
>
> There is suppose to be an mx record pointing to
> chaseglobalservices.com which I have set up as the official host
> name through Imail.  I also have mail.chaseglobalservices.com
> setup as a Host Alias through Imail.  And this is set up as a
> virtual host.
>
> I also have requested that an MX record and a CName be created
> with mail.chaseglobalservices.com.  From your comments this will
> not work right?
>
> So what should the proper layout be?
>
> A record for chaseglobalservices.com
> A record for mail.chaseglobalservices.com <-- can you do this?
> MX record for chaseglobalservices.com
> MX record for mail.chaseglobalservices.com
> no cname records?
> am I missing any records?
>
> What you have said makes more sense then anything I have heard so
> far.  I would appreciate anything else you could add since it
> sounds like you are pushing me in the right direction.
>
>
> Thanks,
> Bill Kaigler
>
>
>
>
> ---------- Original Message ----------------------------------
> From: "Scott Perry" <[EMAIL PROTECTED]>
> Reply-To: [EMAIL PROTECTED]
> Date: Mon, 12 Mar 2001 22:40:55 -0500
>
> >> I had the company I am hosting with make sure that the proper MX
> >> records were created.  They said they always found that an MX
> >> record with mail.servername.com was better then servername.com
> >> and usually had less problems.
> >
> >Nope, they're wrong.  It's fine to have an MX record for both
> mail.servername.com and servername.com.  But, if you don't have an
> MX record for servername.com, you can't expect to get mail
> addressed to [EMAIL PROTECTED]  If there is an A record, a mail
> server might send to it.  But without an MX record, you're letting
> the remote mail server decide whether or not you deserve to get
> mail.
> >
> >If you're talking about the domain affiniscape.com, your problem
> is that your MX record points to a CNAME, which won't work with
> many mail servers (one RFC says it is illegal to point to a CNAME,
> although I think I recall that another one makes it legal --
> either way, many mail servers will choke on that).
> >
> >
> >--
> >                      -Scott
> >
> >Declude: Anti-virus and Anti-spam solutions for IMail.
> http://www.declude.com
> >--
> >
> >Please visit http://www.ipswitch.com/support/mailing-lists.html
> >to be removed from this list.
> >
> >An Archive of this list is available at:
> >http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
> >
>
>
> ________________________________________________________________
> Sent from Affiniscape.com
>
>
>
>
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
> An Archive of this list is available at:
> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
>


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