Hi,

now there's a flame.

declude works, I've been in the ISP biz for 7 years.

until today that is ;-)

what better place for saying what you think about a product but in the
product's listserv?

it's friday and I'm chillin....how bout you?



Thanks,
Andy Baldwin

[EMAIL PROTECTED]
http://www.thumpernet.com 
315-282-0020

Friday, November 30, 2001, 4:12:38 PM, you wrote:

RP> Also, since the product hasn't even been released yet, how can you sit and
RP> pick apart the functionality of a product before it is released?

RP> Seems to me that command line AV is resource intensive and that a service
RP> based AV product would be much more efficient.  Wouldn't all you fellow
RP> "saavy" users agree?

RP> And what do you mean have to run it on another server?  I know you can do it
RP> that way so that multiple servers can have their email's scanned (which is
RP> really cool by the way) but I think you can also run it on the same server
RP> as Imail.

RP> All this just makes me wonder if you have something to gain with Declude, or
RP> are just really cheap? You like cheap? I got one word for you - LINUX. Last
RP> time I checked, they are way behind in the market share. Why? PEOPLE PAY FOR
RP> GOOD PRODUCTS.

RP> I believe in constructive criticism, not creating problems in a forum that
RP> is supposed to be for tech support. Seems to me you aren't being creative -
RP> just destructive, by creating dissent in a group of IMAIL users that need
RP> tech support, not some naysayer flaming their product. Wanna flame? Go to
RP> IRC. Want help? Post here.

RP> ----- Original Message -----
RP> From: "Roger Heath" <[EMAIL PROTECTED]>
RP> To: "Rick Peacock" <[EMAIL PROTECTED]>
RP> Sent: Friday, November 30, 2001 2:55 PM
RP> Subject: Re[4]: [IMail Forum] New IMail Anti-Virus ad Declude


>> Reply to: Rick Peacock
>>       Re: [IMail Forum] New IMail Anti-Virus ad Declude on Friday 12:18:56
RP> PM
>>
>> I've also been with Imail since version 3.x, so I have been here
>> just as long. And I was asking for a trully integrated Imail
>> antivirus solution for over three years, right in this forum.
>> I got an opportunity to get SSL and a $1000 calendar and a few
>> goodies when the single most important step Imail could have
>> taken three years ago was add some kind of antivirus product.
>>
>> Three years, and the only one who helped me was Scott with Declude,
>> not Ipswitch. We were planning on abandoning Imail until Scott
>> came along. I wonder how many people kept Imail because of Scott?
>> IMHO, Declude is much more elegant than setting up another separate
>> server with more open ports using substantially more resources
>> on the same machine) and 'double server processing' mail from one
>> to the other.
>>
>> Beyond that, at least the way I do business, if I can make a
>> product that works better without laying another whole product
>> on top of mine at ten times the cost, well, I just think that's
>> the way business should be done. I have always thought that if I
>> can provide a more competitive product that is easier to run and
>> is far more cost effetive for my customers, and more secure,
>> that's the easy choice I should make from a marketing perspective.
>> That's in the best interest of my customers.
>>
>> If I were a customer who understood all the benefits of each
>> avenue or choice and you were asking me to purchase a product
>> with half the features at ten times the price I'd have to question
>> whether you were acting on my behalf. I'd also have to question
>> if your objective was really 'to improve your product'. Right
>> now I'd have to say no.
>>
>> --
>> Roger Heath
>> [EMAIL PROTECTED]
>>
>> ----- Copy of Original Message(s): -----
>>
>> R> Roger,
>>
>> R> You seem to think that charging more for a product to a customer who is
>> R> "not-so-saavy" seems unfair? Let's take a look at the marketplace as a
>> R> whole. I am sure that everyone on this list uses a product with lots of
>> R> third-party add-ons - WINDOWS! So you think that by charging the money
>> R> Symantec charges, when "saavy" people use the free McAfee scanner,
RP> Symantec
>> R> is out of line? Puh-lease! IPSwitch is just like any other company -
>> R> striving to improve their product.
>>
>> R> So they didn't choose someone cheaper. If you're so smart in marketing,
RP> then
>> R> tell me this - who would you partner with? Someone with worldwide name
>> R> recognition, or someone that almost no one in the business world has
RP> ever
>> R> heard of? Do you have any IDEA how many people buy NAV and even
>> R> SUBSCRIPTIONS because of name recognition alone?!
>>
>> R> IPSwitch even told you that they SUPPORT 3RD PARTY SOLUTIONS! If you
RP> don't
>> R> like the IPSwitch solution, you, as a "saavy" user, can opt not to buy
RP> the
>> R> NAV module and use your other options instead. The reality is, if no
RP> one
>> R> buys the more expensive modules, then maybe they look at a more
>> R> cost-effective solution.
>>
>> R> I've been with Imail for years (since version 3.0). They started out as
RP> a
>> R> small company with a fantastic product that was very modestly priced.
RP> With
>> R> improvements in the product, prices have risen. So what?! The product
RP> out
>> R> today(even WITH the AntiVirus module) is a hundred times better than
RP> the
>> R> original because that's the way it's supposed to be! As the product
RP> evolves
>> R> so does it's cost.  Price is based on the VALUE of the product - not
RP> what
>> R> one small group of people think it should cost.  If  you don't like the
>> R> price then vote with your wallet. So what if it costs more? IPSwitch is
RP> not
>> R> a charity - it's a BUSINESS. Businesses make money (oooh! What a
RP> concept! A
>> R> web business that makes money? How dare they!).You want cheap? Use some
RP> of
>> R> the FREEWARE mail servers and use this list for support, as it was
>> R> intended - not as a way to take cheap shots at a company that doesn't
RP> do
>> R> EXACTLY what YOU think it should.
>>
>> R> Rick
>> R>  ----- Original Message -----
>> R> From: "Roger Heath" <[EMAIL PROTECTED]>
>> R> To: "Bob McGregor" <[EMAIL PROTECTED]>
>> R> Cc: <[EMAIL PROTECTED]>
>> R> Sent: Wednesday, November 28, 2001 2:15 PM
>> R> Subject: Re[2]: [IMail Forum] New IMail Anti-Virus ad Declude
>>
>>
>> >> Reply to: Bob McGregor
>> >>       Re: [IMail Forum] New IMail Anti-Virus ad Declude on Wednesday
>> R> 12:53:53 PM
>> >>
>> >> Very well put. Even Mail Essentials is one-third the
>> >> price with maybe 50-100 more features depending how
>> >> you look at it and you can still use what ever command
>> >> line scanner you want. But it will still not be as
>> >> integrated and low in cost and efficient and unique
>> >> to Imail as Declude.
>> >>
>> >> Taking advantage of 'not-so-savvy' customers to this degree
>> >> is not a pretty picture of a company at all.
>> >>
>> >> BTW, I have received a private email from the CTO of
>> >> Ipswitch that indicates they intend to continue to
>> >> support apps like Declude and 3rd party development
>> >> and not block them. I hope that is always the case.
>> >>
>> >> --
>> >> Roger Heath
>> >> [EMAIL PROTECTED]
>> >>
>> >> Reply to: Don Weber
>> >>       Re: [IMail Forum] New IMail Anti-Virus ad Declude on Wednesday
>> R> 12:08:00 PM
>> >>
>> >> B> you musta missed the last 2 weeks of this list, this has been round
RP> and
>> R> round a few
>> >> B> times, and lots of users feel the
>> >>
>> >> Not really. I just received the formal announcement of
>> >> Imail AntiVirus this morning.
>> >>
>> >> ----- Copy of Original Message(s): -----
>> >>
>> >> B> Don Says:
>> >>
>> >> >>IPSwitch will most likely enjoy success making the big dollar sales
RP> with
>> >> >>the big dollar and big name oriented consumers or those who don't
RP> take
>> >> >>the time and get educated.
>> >>
>> >> B> This is true and they will get sales.... but imagine you're new to
>> >> B> Imail and you purchase the Imail and AV stuff from them and then
RP> find
>> >> B> out about this list.
>> >>
>> >> B> You subscribe (like we all did) and then you find out there's a
>> >> B> solution that is way less money AND the existing people (experts in
>> >> B> your eyes) all highly tout it.... AND you find out it's been
>> >> B> there longer!
>> >>
>> >> B> Would you not wonder why they just bent you over for thousands of
>> R> bucks??
>> >>
>> >> B> Major question is "Why does Ipswitch not value it's existing
RP> customer
>> >> B> base or it's 3rd party folks???"
>> >>
>> >> B> bob
>> >>
>> >>
>> >> Please visit http://www.ipswitch.com/support/mailing-lists.html
>> >> to be removed from this list.
>> >>
>> >> An Archive of this list is available at:
>> >> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
>> >>
>>
>>
>> R> Please visit http://www.ipswitch.com/support/mailing-lists.html
>> R> to be removed from this list.
>>
>> R> An Archive of this list is available at:
>> R> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
>>
>>
>> Please visit http://www.ipswitch.com/support/mailing-lists.html
>> to be removed from this list.
>>
>> An Archive of this list is available at:
>> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
>>


RP> Please visit http://www.ipswitch.com/support/mailing-lists.html 
RP> to be removed from this list.

RP> An Archive of this list is available at:
RP> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/


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