Ironically, I agree with you on a number of points. IPSwitch should defend themselves openly in this forum.
What sparked all this is that one of these two from Declude even emailed the CTO and got the information regarding IPSwitch's decision to use Symantec rather than Declude. There was no need for them to come into this forum and flame ImailAV. Their purpose was clear - divert customers from ImailIV to Declude and IMGate. Might I add - Imail is an excellent product backed by people who have demonstrated integrity and a willingness to listen and respond to customers. And I noticed that Scott Perry is a frequent contributor to this list. I don't recall ever attacking his technical ability as he seems very knowlegeable. I just attacked his marketing techniques. Rick > What a sad, arrogant email. > > Declude is an excellent product backed by people who have demonstrated > integrity and a willingness to listen and respond to customers. Scott > Perry is a frequent contributor to this list. > > I always find it interesting that some newcomers should feel obliged to > alienate the rest of the community so quickly. It doesn't sound like > you have anything you need to learn so did you join only to lecture the > rest of us? > > IPSWITCH should worry more about their customers and less about > defending themselves. Listening to customers and correcting irritating > and damaging product deficiencies are two things that go a long ways to > improving their image. > > If they are going to defend themselves then they should do it out in the > open and not by subterfuge or deceit. > > This list has been a real benefit for IMAIL users. It would probably be > better if IPSWITCH employees and sellers showed more appreciation to > frequent contributors and less angst. > > Personally it appears to me that your last sentence is advice you should > take yourself: > >> If you can't place nice, take your ball and go home. > > Customers are one thing you must have in order to have a successful > business. One should be cautious when one decides to drive them away. > > > Terry Fritts > > > > Please visit http://www.ipswitch.com/support/mailing-lists.html > to be removed from this list. > > An Archive of this list is available at: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
