Telnet  from  one of their machines to your SMTP server on port 25. If
you get an SMTP greeting from your Imail server ("220 X1...") then the
machine  has  the  ability  to  initiate  an SMTP session. If not, you
probably have a routing and/or DNS issue which is causing the machines
to be unable to connect to the server.

If  you  get  the  session  via  Telnet  but  OE  still  fails, I'd be
surprised.

Sandy


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