Mark,
Wednesday, February 27, 2002 you wrote:
MC> Outlook is set to check for mail every 10 mins and leave a copy on
MC> server for 2 days.
I used to try to do this too.
MC> The problem seems that in the morning when users first check email
MC> all is fine but an hour or so later they get all their old emails
MC> downloaded again plus the new messages. Is this a problem with
MC> .pst files on the file server not being accessed / updated quickly
MC> enough or is it a problem with the actual mailboxes not flagging
MC> the messages as read and thinking they have to downloaded to the
MC> client again? I have 25 users but only 5 have reported duplicate
MC> mail.
The problem is that the mail client has to "remember" what
messages have been downloaded. Occasionally for reasons not
totally clear to me the mail client "forgets" and then downloads
all messages again.
This can happen to any mail client but it happened more to me with
Outlook and more after I upgraded to Outlook XP. I no longer use
Outlook.
I finally set up a 2nd mail account on the same server and forward
all my primary account messages to it. Then I delete those
messages after 2 days.
Terry Fritts
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