>I have run Imail for a few years, we are very anti-spam. Stupid
>spamcop - who cannot send an email to the abuse of the domain -
>has us listed as a spammer.
That's because spam was sent from your mail server, and they have no idea
what abuse@ address you have (do you have abuse@[63.172.199.25] set
up? That's the only one they can reliably know about).
>They have 3 complaints against us. 2 are because they took the
>submitters email (a user of ours) as the sender.
Actually, that is almost certainly not so. The last I heard, they do not
look at the domain names, just the IP address of your mail server.
>So what is up with these idiots? I don't see them listed in our
>declude list of checks, does anyone use them?
SPAMCOP is used by a lot of our customers. When it first started, it was a
very, very effective test (catching about 95% of spam with just about 0
false positives). However, since only a small number of spams needs to be
reported, and you have no control over the 2% hit ratio, it has started
listing a (small, so far) number of mailservers that most people think
shouldn't be listed.
> From my expierence, I cannot ever think of using them.
That's a common response when people are listed in a spam database. :)
>THey seem like a bunch of kids playing.
Another common response. :)
They are probably the "biggest" of all the free spam databases (not in
terms of the number of people using them, but their resources and such).
>Why wouldn't you send the email to the abuse of the offending domain?
Did you check the abuse@[63.172.199.25] account?
Also, a number of the spam databases no longer send E-mails to abuse@
accounts, because they receive too many "cartooney threats".
>So since my first request to fix the problem fell on deaf ears,
>any idea how to deal with these idiots? If people really are
>using their list, them I am really going to be pissed.
A *lot* of people use it. Most of our Declude JunkMail customers use it,
especially in the new weighting system, where an E-mail listed in SPAMCOP
will only get caught if it fails at least one other test (such as yours,
since your mailserver is missing a reverse DNS entry).
Have you checked your SMTP log files to see who sent the spam that they
have on file? Spending all your time complaining and hunting down the
owner of SPAMCOP isn't going to get you unlisted. Finding the source of
the problem and dealing with it (assuming there really is a problem) is the
only way to handle it. Note that you will automatically get delisted after
a certain amount of time. Did you read the "How can I be de-listed?"
section of their web site?
-Scott
---
Declude: Anti-virus, Anti-spam and Anti-hijacking solutions for
IMail. http://www.declude.com
---
[This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)]
Please visit http://www.ipswitch.com/support/mailing-lists.html
to be removed from this list.
An Archive of this list is available at:
http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
