Rob, our terms for services are clear on how email is suppose to be handled - (we to limit to 25 emails at a time)
13) E-mail service is provided for communication services from one individual to another individual - not to a large group. Bulk or mass solicited email (defined as more than 15-20 emails at one time, or more than 50 emails in a given day containing the same subject matter) from a standard e-mail account is not permitted. Specific programs designed fool the mail server into allowing multiple small mailings at a time is not permitted. Specific mailing list services are available to substantiate solicited mass mailings of this nature. If customers need to send out bulk mail, they have the option to sign up for list service . Now unsolicited emails are a completely different issue, and we have a strict policy against that... Randy Armbrecht Global Web Solutions�, Inc. 804-346-5300 x102 877-800-GLOBAL (4562) x102 http://globalweb.net http://e-globalweb.net ----- Original Message ----- From: "Rob" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Wednesday, April 10, 2002 3:34 PM Subject: RE: [IMail Forum] stops serving out > we found out a few days ago when I changed the max amount of recipients for > a message to 25, 2 of our customers called with complaints that they were > able before the change to send out a list of 300 for one and 1500 for the > other, we told them if they were spamming people their service would be > discontinued, of course they said that the messages they were sending were > not unsolicited (that's what I would say) and as far as other people using > our sever to spam, I am wanting to say no I have spent much time researching > all that I could through mail-mail on how to prevent it, even as far as > setting the relay only to ip's within our range, if you think this isn't > enough please tell me, I was kind of thrown into this job (not saying I dont > love it) and lack I am sure some of the experience that most of you have > > Bernard Suyat > 968-1892 ext 103 > Thank you for choosing Spydee Internet Service > We get customer loyalty the old fashion way > We earn it! > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED]]On Behalf Of R. Scott Perry > Sent: Wednesday, April 10, 2002 10:17 AM > To: [EMAIL PROTECTED] > Subject: Re: [IMail Forum] stops serving out > > > > >my question is do you think this will fix the problem or is there a problem > >I am not seeing? > > Unfortunately, it likely will not solve the problem. If there are lots of > the SMTP32.EXE processes in memory, and they are not going away (even after > many minutes/hours), then they are likely stuck. Not too many people > experience this, but the times that they do, it is usually due to a bogus > or corrupt message of some sort in the spool. > > First, though, I would check to see if there is a valid reason for all > those SMTP32.EXE processes. Is a lot of mail being sent or received? Is > it possible that a spammer is sending mail through your server? > > -Scott > --- > Declude: Anti-virus, Anti-spam and Anti-hijacking solutions for > IMail. http://www.declude.com > > --- > [This E-mail was scanned for viruses by Declude Virus > (http://www.declude.com)] > > > Please visit http://www.ipswitch.com/support/mailing-lists.html > to be removed from this list. > > An Archive of this list is available at: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > Please visit the Knowledge Base for answers to frequently asked > questions: http://www.ipswitch.com/support/IMail/ > > > > > Please visit http://www.ipswitch.com/support/mailing-lists.html > to be removed from this list. > > An Archive of this list is available at: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > Please visit the Knowledge Base for answers to frequently asked > questions: http://www.ipswitch.com/support/IMail/ > Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/
