Oh yeah... that too. Specially for dial-up accounts. I wonder if Andy's got access to change that.
> We're using an outsourced mail provider that is using imail to give us > web-based email. The problem that we're having is that after -Norm -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Ron Hornbaker Sent: Monday, April 22, 2002 12:35 PM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] getting logged off Make sure "Ignore Source Address in Security Check" is CHECKED in the IMail admin console under web messaging options. -Ron > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED]]On Behalf Of Andy Harrover > Sent: Monday, April 22, 2002 1:37 PM > To: [EMAIL PROTECTED] > Subject: RE: [IMail Forum] getting logged off > > > Norm, et.al.: > > Some of the problem could be the 12 minute limit. Most of it > just can't be. > I've watched several of the users hit the reply button, type "ok" or > "thanks" and hit send only to be sent back to the login screen. > That action > took a total of about 20 seconds. Does hitting the reply > button count as > activity? IOW, if you were idle for 12 minutes and then hit the reply > button, would you be sent to the login screen? > > Regards, > > Andy > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED]]On Behalf Of Norman J. > Nolasco > Sent: Monday, April 22, 2002 1:21 PM > To: [EMAIL PROTECTED] > Subject: RE: [IMail Forum] getting logged off > > > I think the problem is that the time spent on writing a message > is longer > than the time set to keep your session alive. Basically, your > web messaging > session is timing out and you're getting kicked back to the login screen > to login again (to renew your session). > > http://support.ipswitch.com/kb/IM-19990611-DM04.htm > > Not sure if there is a solution for this. > > -Norm > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED]]On Behalf Of Andy Harrover > Sent: Monday, April 22, 2002 1:09 PM > To: [EMAIL PROTECTED] > Subject: [IMail Forum] getting logged off > > > Hi all: > > We're using an outsourced mail provider that is using imail to give us > web-based email. The problem that we're having is that after > you are logged > into the mailbox (IE 5.5 & 6 over ISDN/dial-up) and try to > reply or send new > mail, often you will be sent back to the login screen. The > email you were > typing is gone and not sent. We have about 5 users on at any > time all using > a 3COM ISDN LAN modem. Some users are also using earthlink > dial-up. Seems > to happen on both and our provider isn't of much help. Any ideas? > > Andy Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/
