It does not matter how much it costs ipswitch, because when we bought imail we bought a server with a set of features that were advertised to work. It cost us the consumers money and we never recieved what we expected. Granted some of the bugs may never effect most of the people on this list, but that does not give ipswitch the right not to fix them, especially when something is clearly stated in the manual as working and never worked. I could care less about the new features in 7.1, but I would like the product I purchased to work as stated. If you sell a broken product, you have to fix it regardless of whether or not the bugs affect people. As far as the "give it to me free" part goes, I have seen many people on the list state that they have a service contract and are due the upgrades but the still feel its pretty rotten on ipswitch's part to treat their customer base like this.
Nelson -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of R. Scott Perry Sent: Thursday, May 09, 2002 12:48 PM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] Let's be constructive, not whine... > > So, here's my suggestion. If you're going to complain, > > explain WHY you are complaining, and mention the bug that > > is in 7.07 and fixed in 7.1 that affects you. > >Here's a filtered list of bugs fixed in 7.1. <sigh> I asked people to specifically mention bugs that AFFECT THEM. If a bug doesn't affect anyone (for example, someone at Ipswitch discovered it), then it doesn't affect anyone. You're just repeating the same mantra "Give it to me free!", without saying what you need. So far, there is only 1 bug fix in 7.1 that anyone has mentioned (actually, several people mentioned it) that isn't fixed in 7.07, that they need fixed. Creating a 7.08 with that fix would probably cost Ipswitch very little, while creating a 7.08 with everything you took from the 7.10 release notes would cost a lot. -Scott --- Declude: Anti-virus, Anti-spam and Anti-hijacking solutions for IMail. http://www.declude.com --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/
