Just a thought... Wouldn't it be nice if Ipswitch enrolled their product versions into sourceforge? Everyone could submit bugs and see where things are actually at in terms of being resolved.
Are there any user group boards that do something similar? i.e. bug tracking for the vendor's benefit, whether they're involved in the process or not? -ives ----- Original Message ----- From: "Norman J. Nolasco" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Thursday, May 09, 2002 7:28 PM Subject: RE: [IMail Forum] Let's be constructive, not whine... > BTW, there's a joke at the bottom... > > > Then PLEASE don't whine -- instead, be constructive (as the subject > > says...). Say what it is that doesn't work as stated. And give Ipswitch > a > > chance to respond -- they may well say "We're going to come out with a > 7.08 > > that fixes everything that users mentioned". > > IPSwitch has known about the web messaging vulnerabilities since at least > March 20, 2002 and, as far as I know, was trying to reproduce the web > calendaring > issue around the same time. Since then, I don't know if they were able to > reproduce all the issues or not. For all I know, some of these problems > could > have just been issues with my specific setup. > > Fortunately, some of the list users have since confirmed that these > vulnerabilities do exist and have suggested that I wait and "give Ipswitch > a chance to respond". Fair enough. > > I have to say that overall, I've been very happy with the product. There are > just a few issues keeping me from actually using the web messaging and web > calendaring (the username/account security problems). If these fixes end up > in a 7.08, then this problem is no longer a problem for me. If they end up > in a 7.1-8.0+ version, I have to somehow justify why we need to spend more > money to get the secure web messaging and web calendaring system that I > originally suggested. (Hence, the duplicate effort to program an ASP > version > of messaging and calendaring off the IMail services.) > > Bottom line for me: It's been 7 weeks. I'd at least like to know if IMail > has > even confirmed the existence of these issues and if these are things that > they > are going to fix in say, the next 3-6 months. And finally, if they will be > fixed, > are they going to cost me an upgrade or a service contract? If the answer > is > "No" across the board, then at least I can justify the work I'm doing now. > As > it stands, we're sort of in la-la land. > > On the other hand, I agree with Scott on most counts. This demand for a > bug-free product is kind of silly. I guess it would have helped if IPSwitch > released a list of open issues. Thus, when customers buy a product, they > know > what they're getting. > > Finally, on a lighter note... it's funny that people are comparing the auto > industry to the technology industry. This flame has happened before... > > See Bill Gates vs. General Motors > http://www.topwrench.com/computers_vs_autos.htm > > -Norm > > > Please visit http://www.ipswitch.com/support/mailing-lists.html > to be removed from this list. > > An Archive of this list is available at: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > Please visit the Knowledge Base for answers to frequently asked > questions: http://www.ipswitch.com/support/IMail/ > Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/
