>This did not become a problem until we turned e-mail monitor on.
What is "e-mail monitor"?
>We will get 2,500 to 5,000 emails in the que...
It sounds like a spammer, or someone sending out bulk mail. That's a lot
of mail to be sitting in the queue at one time. It will take a lot of CPU
time to process all those E-mails.
>... then try to download.
Try to download what? The E-mails in the queue, or do you just mean a
standard POP3 connection downloading the E-mail?
>During the download the server just creeps then most of the time we will
>get a disconnect causing us to re-download the monitored emails again,
>again and again.
So is this "e-mail monitor" creating thousands of E-mails? POP3'ing
1,000's of E-mails will eat up lots of CPU time, and as you mentioning,
will often require re-tries.
> The download takes a couple of hours. Needless to say...the Boss is not
> happy since it is downloaded on his computer.
What exactly is he downloading? Thousands of E-mails? Why? Your boss
should understand that E-mail wasn't designed to send out thousands of
E-mails to one account.
>>If you run Task Manager, and sort the processes by CPU time, which ones
>>are highest?
>
>Declude
>pop3d32
That's normal, if you've got a very large amount of E-mail being
sent/received in a short period of time.
>>Do you ever send out bulk E-mail (mailing lists, for example)? That can
>>cause lengthy delays in delivery of E-mail, but if you are running
>>Declude JunkMail, then Declude Queue will be running which should
>>minimize those delays.
>
>No...but our users do send e-mail to groups of 20 people back and forth
>with attachments
That won't cause slowdowns with Declude, as those E-mails only need to be
scanned once (and the attachments don't take much longer to scan than a
standard HTML E-mail).
The key is those thousands of E-mails. Whatever is doing it is almost
certainly causing the problem.
-Scott
---
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