Thanks Scott, I was 99.9% sure (and 110% hoping) the problem was on
their end.  The problem is... They are a bunch of lawyers, so before I
tell them that their product is broken I need enough "evidence" to
"prove my case"...  I'll search my logs (sorry I didn't do it earlier),
and then I'll take the issue that you present below to them.

Is there anything else that can be done to prove they have a faulty
server or setup?  So far I have what is below and the DNS Report stuff.

Thanks!

Jason Alba
IT Manager


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of R. Scott Perry
Sent: Thursday, May 16, 2002 5:00 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] Rejected message



>There is an address that I try to send to that keeps getting bounced 
>back.  The message in the client is "undeliverable to [EMAIL PROTECTED]".

Have you checked the IMail logs to see what they say?  They should
provide 
some useful information.

I can connect to their mailserver, but it is broken.  It only accepts 
TCP/IP data if it is sent in a full packet, not using standard streams
(IE 
a packet with "HELO " followed by "declude.com" would not be accepted,
it 
would have to be sent as "HELO declude.com").

So already there's about a 95% chance the problem is on their end.

                                                    -Scott
---
Declude: Anti-virus, Anti-spam and Anti-hijacking solutions for 
IMail.  http://www.declude.com

---
[This E-mail was scanned for viruses by Declude Virus
(http://www.declude.com)]


Please visit http://www.ipswitch.com/support/mailing-lists.html 
to be removed from this list.

An Archive of this list is available at:
http://www.mail-archive.com/imail_forum%40list.ipswitch.com/

Please visit the Knowledge Base for answers to frequently asked
questions:  http://www.ipswitch.com/support/IMail/


Please visit http://www.ipswitch.com/support/mailing-lists.html 
to be removed from this list.

An Archive of this list is available at:
http://www.mail-archive.com/imail_forum%40list.ipswitch.com/

Please visit the Knowledge Base for answers to frequently asked
questions:  http://www.ipswitch.com/support/IMail/

Reply via email to