>Is there anything else that can be done to prove they have a faulty
>server or setup?
If they have someone who runs their mailserver, ask them to telnet to the
SMTP port on their mailserver. It won't work (since telnet sends the
stream in small packets of typically a couple characters at a time, rather
than a whole line at a time, which their mailserver requires), whereas if
they try it for any other mailserver, it will.
Note that they are running v4.01.03 and v4.01.09 of their mailserver, yet
the release notes for the mailserver they run don't even include those
versions (they skip from from 4.00.xx to 4.10.xx). So they are likely
running an old beta version of their mailserver.
-Scott
---
Declude: Anti-virus, Anti-spam and Anti-hijacking solutions for
IMail. http://www.declude.com
---
[This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)]
Please visit http://www.ipswitch.com/support/mailing-lists.html
to be removed from this list.
An Archive of this list is available at:
http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
Please visit the Knowledge Base for answers to frequently asked
questions: http://www.ipswitch.com/support/IMail/
