> This is also what I recall but one must admit that a few Ipswitch staff > members are again participating, which is a Good Thing even though they do > it out of goodwill and perhaps at a risk. Although this vendor-provided > discussion list likely reduces the load on the company's support staff and > is thus a benefit to Ipswitch, it still pains me to read some postings > bashing IMail but I digress. I, for one, would like to see the weekly > reminders resuscitated in an expanded form where points of etiquette are > included. In plain text, of course :)
I can probably see the side of management on this. How much time is really productive for our employees replying to list email. We have no way to track support issues on a list. And so on... I have been on this list for about 5 years now and there use to be a lot more interaction from a couple Ipswitch staff, one was in support and the other was in programming or something related. We had some incredible discussions back then on how things worked (probably more info that was needed to solve a particular problem...), but it was educational none the less. But this list was one of the two main reasons we chose Imail 6 years ago! I have never posted bashing Imail, but I have and will (at least for now) continue to bash Ipswitch for what I consider bad management decisions. I like Imail and I want it to stick around for a long time. But they refuse to improve remote management and mailall.exe is still the same lame command line program since version 3! And if we raised our dialup rates the same percentage that Ipswitch raised the support contracts this year, we would not have any customers left! But this is not the reason for this email... Sheldon Sheldon Koehler, Owner/Partner http://www.tenforward.com Ten Forward Communications 360-457-9023 Nationwide access with neighborhood support! "Whenever you find yourself on the side of the majority, it's time to pause and reflect." Mark Twain Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/
