Hmm, what in remote management would you like to see? Have you tried the remote management from within the IMail administrator? Basically you open IAdmin on your local box and connect to the remote server and you have approx 95 % of the capability as if you were sitting in front of the console. An no, before someone asks, you don't (do not) need a full install of IMail (read this as extra license) on the machine you use to connect to the mail server.
<OnPersonalStump> As for participation on the list, we are encouraged to participate but are limited in where we can. Policy isn't to be discussed. Personal opinions have been turned into gospel just because we have an Ipswitch return address and yes there is no way to track the time we put into it. As everyone knows this is a "user" community and not the avenue for official support. All of that being said we do monitor this list very closely as this is the voice of our customers. This is also the quickest way we hear of any issues. Albeit they are not coming in through the "official" channel, we do look into them. Case in point, the X1 in the SMTP banner. </OnPersonalStump> Personally I get a lot of good info from participating in this forum and use this info to help others when I can. It does also spur discussion among the support team. It is an invaluable learning tool for new techies as well as us older dogs. You guys/gals really push the envelope in amazingly creative ways that make us dig deeper to try to understand just how some of this works. In my opinion (there's that word) I think this is one of the biggest mindshare of knowledge I have ever seen around a product that was sponsored by a manufacturer that wasn't strictly moderated for content. I have always tried to contribute and plan to keep doing so. Eric S ----- Original Message ----- From: "Sheldon Koehler" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Saturday, June 22, 2002 11:00 PM Subject: Re: [IMail Forum] Posting Etiquette > > This is also what I recall but one must admit that a few Ipswitch staff > > members are again participating, which is a Good Thing even though they do > > it out of goodwill and perhaps at a risk. Although this vendor-provided > > discussion list likely reduces the load on the company's support staff and > > is thus a benefit to Ipswitch, it still pains me to read some postings > > bashing IMail but I digress. I, for one, would like to see the weekly > > reminders resuscitated in an expanded form where points of etiquette are > > included. In plain text, of course :) > > I can probably see the side of management on this. How much time is really > productive for our employees replying to list email. We have no way to track > support issues on a list. And so on... > > I have been on this list for about 5 years now and there use to be a lot > more interaction from a couple Ipswitch staff, one was in support and the > other was in programming or something related. We had some incredible > discussions back then on how things worked (probably more info that was > needed to solve a particular problem...), but it was educational none the > less. > > But this list was one of the two main reasons we chose Imail 6 years ago! I > have never posted bashing Imail, but I have and will (at least for now) > continue to bash Ipswitch for what I consider bad management decisions. I > like Imail and I want it to stick around for a long time. But they refuse to > improve remote management and mailall.exe is still the same lame command > line program since version 3! And if we raised our dialup rates the same > percentage that Ipswitch raised the support contracts this year, we would > not have any customers left! > > But this is not the reason for this email... > > Sheldon > > > Sheldon Koehler, Owner/Partner http://www.tenforward.com > Ten Forward Communications 360-457-9023 > Nationwide access with neighborhood support! > > "Whenever you find yourself on the side of the majority, it's time > to pause and reflect." Mark Twain > > > > > Please visit http://www.ipswitch.com/support/mailing-lists.html > to be removed from this list. > > An Archive of this list is available at: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > Please visit the Knowledge Base for answers to frequently asked > questions: http://www.ipswitch.com/support/IMail/ > Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/
