In this case I am the user. I went ahead and set myself up with a dummy account and tried to send to the same email.
Here's an excerpt from the log where I [EMAIL PROTECTED] am trying to send to an external email via Authentication. 11:28 15:17 SMTPD(00A600CE) [10.1.1.155] connect 64.24.84.177 port 1554 11:28 15:17 SMTPD(00A600CE) [64.24.84.177] HELO goinson 11:28 15:17 SMTPD(00A600CE) [64.24.84.177] MAIL FROM: <[EMAIL PROTECTED]> 11:28 15:17 SMTPD(00A600CE) [64.24.84.177] RCPT TO: <[EMAIL PROTECTED]> 11:28 15:17 SMTPD(00A600CE) [64.24.84.177] ERR richmond.com invalid user <[EMAIL PROTECTED] It just wont take. Any ideas of what's up? gracias. b ---------- Original Message ---------------------------------- From: "John Tolmachoff" <[EMAIL PROTECTED]> Reply-To: [EMAIL PROTECTED] Date: Thu, 28 Nov 2002 16:04:15 -0800 >Seems like the client is not trying to Authenticate. > >Have you told the users they must check Outgoing (SMTP) server requires >authentication? > >This is under Tools, Accounts, Each account, advanced, connection or servers >tab. > >John Tolmachoff MCSE, CSSA >IT Manager, Network Engineer >RelianceSoft, Inc. >Fullerton, CA 92835 >www.reliancesoft.com > >-----Original Message----- >From: [EMAIL PROTECTED] >[mailto:[EMAIL PROTECTED]] On Behalf Of Brian Cunningham >Sent: Thursday, November 28, 2002 12:29 PM >To: [EMAIL PROTECTED] >Subject: RE: [IMail Forum] SMTP Authentication Issues > >We're getting a 550 unknown user not a gateway error. > >550 not local host somedomain.com, not a gateway > >What do you mean by the correct server names in the email client? > >We've got those all routed via DNS back to the IMAIL server. It connects >and validates fine, until we turn off the Relaying. Then we get the 550 >error. > >b > > > > > > >---------- Original Message ---------------------------------- >From: "John Tolmachoff" <[EMAIL PROTECTED]> >Reply-To: [EMAIL PROTECTED] >Date: Thu, 28 Nov 2002 12:27:09 -0800 > >>What is the error message they are receiving? >> >>SMTP relay settings are server wide, not per domain. >> >>Are they using the correct server names in the e-mail client? >> >>John Tolmachoff MCSE, CSSA >>IT Manager, Network Engineer >>RelianceSoft, Inc. >>Fullerton, CA 92835 >>www.reliancesoft.com >> >> >>-----Original Message----- >>From: [EMAIL PROTECTED] >>[mailto:[EMAIL PROTECTED]] On Behalf Of Brian Cunningham >>Sent: Thursday, November 28, 2002 12:08 PM >>To: [EMAIL PROTECTED] >>Subject: [IMail Forum] SMTP Authentication Issues >> >>Our IMail system has one domain tied to an IP address and about 10 virtual >>domains. >> >>Our Virtual Domain Users can perform SMTP Authentication to relay mail >>through the system. >> >>However, the one domain tied to an IP address (the domain with the majority >>of users) can not perform SMTP Authentication. As such, we can't lock down >>the relay for that domain effectively. >> >>Has anyone seen this issue before? If so, how did you work through it? >> >>Thanks. >> >>b >> >> >> >>---------- Original Message ---------------------------------- >>From: "John Philbin" <[EMAIL PROTECTED]> >>Reply-To: [EMAIL PROTECTED] >>Date: Thu, 28 Nov 2002 09:50:42 -0600 >> >>>Would this rule H~$archaeologist.com:NUL delete incoming e-mails from >>> >>> >>>[EMAIL PROTECTED] >>>[EMAIL PROTECTED] >>>[EMAIL PROTECTED] >>> >>>or any other e-mail addresses from the archaeologist.com domain? >>> >>>If not what rule would? >>> >>>Thank you, >>> >>>John >>> >>> >>> >>>To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html >>>List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ >>>Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ >>> >> >>To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html >>List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ >>Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ >> >> >>To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html >>List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ >>Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ >> > >To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html >List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ >Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > >To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html >List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ >Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
