are behind a firewall? if so make sure the FW is allowing ESMTP (EHLO) and that it is passing the AUTH capabilities. You can do this by telnetting to the SMTP port of the server. this is what you should see for AUTH to work
220 ipswitch.com (IMail 7.12 75716-11) NT-ESMTP Server X1 EHLO erics.ipswitch.com 250-ipswitch.com says hello 250-SIZE 0 250-8BITMIME 250-DSN 250-ETRN 250-AUTH LOGIN CRAM-MD5 250-AUTH=LOGIN 250 EXPN note the 2 AUTH lines. Also make sure you do not have "Disable SMTP Auth reporting" checked in your SMTP Security setup Eric S ----- Original Message ----- From: "Brian" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Friday, November 29, 2002 2:11 AM Subject: RE: [IMail Forum] SMTP Authentication Issues > Let me see if I can explain some of those issues. > > Fisia.com is actually on our box, so we know that it's not filtering. It's one of our domains along with Richmond.com. > > The 10.1.1.155 address you see is us NAT'ing internally for our external SMTP address of 208.253.112.155. Just an internal networking strategy. > > It does look a bit strange having rq1 & rq2, but rdc3 is actually rq1. However, I agree that needs to be cleaned up. > > I still don't know why it's not accepting the SMTP Authentication. > > Sorry for the confusion. > > b > > > ---------- Original Message ---------------------------------- > From: "John Tolmachoff" <[EMAIL PROTECTED]> > Reply-To: [EMAIL PROTECTED] > Date: Thu, 28 Nov 2002 22:59:18 -0800 > > >I have to agree with Rick. > > > >One thing is you are asking for problems having two MX records for 2 > >different hosts on the same IP address. > > > >As DNS can make or break a mail server and mail system, lets get those > >cleaned up ASAP. > > > >The MX record for fisia.com is 10 mail.fisia.com. [TTL=3600] > >IP=208.253.112.155 [TTL=3600] yet in the log you show connecting to a > >different IP address. > > > >11:28 15:17 SMTPD(00A600CE) [10.1.1.155] connect 64.24.84.177 port 1554 > >11:28 15:17 SMTPD(00A600CE) [64.24.84.177] HELO goinson > >11:28 15:17 SMTPD(00A600CE) [64.24.84.177] MAIL FROM: <[EMAIL PROTECTED]> 11:28 > >15:17 SMTPD(00A600CE) [64.24.84.177] RCPT TO: <[EMAIL PROTECTED]> > >11:28 15:17 SMTPD(00A600CE) [64.24.84.177] ERR richmond.com invalid user > >[EMAIL PROTECTED] > > > >We need to get the IP addresses and DNS records straightened out quickly. > > > >This is what DNS Expert had to say via Zone Transfer: (Why are you allowing > >zone transfers to the internet?) > > > >Query: fisia.com. Query type: Zone transfer > >Recursive query: n/a Authoritative answer: n/a > >Query time: 450 ms. Server name: rdc3.richmond.com > > > > fisia.com. 3600 SOA rdc3.richmond.com. > > administrator.richmond.com. > > 5 ; serial > > 3600 ; refresh (1 hour) > > 600 ; retry (10 minutes) > > 86400 ; expire (1 day) > > 3600 ; minimum (1 hour) > > fisia.com. 3600 A 208.253.112.138 > > fisia.com. 3600 NS rdc3.richmond.com. > > fisia.com. 3600 MX 10 mail.fisia.com. > > mail.fisia.com. 3600 A 208.253.112.155 > > www.fisia.com. 3600 A 208.253.112.138 > > > >Yet the domain record for fisia.com shows different DNS servers: > > > >Registrar WHOIS: Domain Registration Services > >Domain Name: FISIA.COM > >Registrant: > >DRS EXPIRED DOMAIN > > PO BOX 447 > > PALMYRA, NJ 08065 > > US > > Administrative Contact: > > Registrar [EMAIL PROTECTED] > > (888)339-9001 > > Technical Contact: > > Registrar [EMAIL PROTECTED] > > (888)339-9001 > > > > Record last updated on: 2002-10-22 00:19:50.0 ET > > Record created on: 2000-08-07 22:56:38.0 ET > > Record expires on: 2005-08-07 22:56:38.0 ET > > > > RQ1.RICHMOND.COM 208.253.112.137 > > RQ2.RICHMOND.COM 208.253.112.140 > > > >John Tolmachoff MCSE, CSSA > >IT Manager, Network Engineer > >RelianceSoft, Inc. > >Fullerton, CA 92835 > >www.reliancesoft.com > > > > > > > > > >To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > >List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > >Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
