Did some further checking on your public IP address. Looks like you have a
PIX answering. In order to get the SMTP auth to work you will need to turn
off the SMTP command filtering.

configure your pix with this:
nofixup smtp 25

That should do it for you

Eric S
----- Original Message -----
From: "Eric Shanbrom" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Friday, November 29, 2002 7:44 AM
Subject: Re: [IMail Forum] SMTP Authentication Issues


> are behind a firewall? if so make sure the FW is allowing ESMTP (EHLO) and
> that it is passing the AUTH capabilities. You can do this by telnetting to
> the SMTP port of the server. this is what you should see for AUTH to work
>
> 220 ipswitch.com (IMail 7.12 75716-11) NT-ESMTP Server X1
> EHLO erics.ipswitch.com
> 250-ipswitch.com says hello
> 250-SIZE 0
> 250-8BITMIME
> 250-DSN
> 250-ETRN
> 250-AUTH LOGIN CRAM-MD5
> 250-AUTH=LOGIN
> 250 EXPN
>
> note the 2 AUTH lines. Also make sure you do not have "Disable SMTP Auth
> reporting" checked in your SMTP Security setup
>
> Eric S
>
>
> ----- Original Message -----
> From: "Brian" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Friday, November 29, 2002 2:11 AM
> Subject: RE: [IMail Forum] SMTP Authentication Issues
>
>
> > Let me see if I can explain some of those issues.
> >
> > Fisia.com is actually on our box, so we know that it's not filtering.
> It's one of our domains along with Richmond.com.
> >
> > The 10.1.1.155 address you see is us NAT'ing internally for our external
> SMTP address of 208.253.112.155.  Just an internal networking strategy.
> >
> > It does look a bit strange having rq1 & rq2, but rdc3 is actually rq1.
> However, I agree that needs to be cleaned up.
> >
> > I still don't know why it's not accepting the SMTP Authentication.
> >
> > Sorry for the confusion.
> >
> > b
> >
> >
> > ---------- Original Message ----------------------------------
> > From: "John Tolmachoff" <[EMAIL PROTECTED]>
> > Reply-To: [EMAIL PROTECTED]
> > Date:  Thu, 28 Nov 2002 22:59:18 -0800
> >
> > >I have to agree with Rick.
> > >
> > >One thing is you are asking for problems having two MX records for 2
> > >different hosts on the same IP address.
> > >
> > >As DNS can make or break a mail server and mail system, lets get those
> > >cleaned up ASAP.
> > >
> > >The MX record for fisia.com is 10  mail.fisia.com. [TTL=3600]
> > >IP=208.253.112.155 [TTL=3600] yet in the log you show connecting to a
> > >different IP address.
> > >
> > >11:28 15:17 SMTPD(00A600CE) [10.1.1.155] connect 64.24.84.177 port 1554
> > >11:28 15:17 SMTPD(00A600CE) [64.24.84.177] HELO goinson
> > >11:28 15:17 SMTPD(00A600CE) [64.24.84.177] MAIL FROM: <[EMAIL PROTECTED]>
> 11:28
> > >15:17 SMTPD(00A600CE) [64.24.84.177] RCPT TO: <[EMAIL PROTECTED]>
> > >11:28 15:17 SMTPD(00A600CE) [64.24.84.177] ERR richmond.com invalid
user
> > >[EMAIL PROTECTED]
> > >
> > >We need to get the IP addresses and DNS records straightened out
quickly.
> > >
> > >This is what DNS Expert had to say via Zone Transfer: (Why are you
> allowing
> > >zone transfers to the internet?)
> > >
> > >Query: fisia.com. Query type: Zone transfer
> > >Recursive query: n/a Authoritative answer: n/a
> > >Query time: 450 ms. Server name: rdc3.richmond.com
> > >
> > > fisia.com. 3600 SOA rdc3.richmond.com.
> > > administrator.richmond.com.
> > > 5 ; serial
> > > 3600 ; refresh (1 hour)
> > > 600 ; retry (10 minutes)
> > > 86400 ; expire (1 day)
> > > 3600 ; minimum (1 hour)
> > > fisia.com. 3600 A 208.253.112.138
> > > fisia.com. 3600 NS rdc3.richmond.com.
> > > fisia.com. 3600 MX 10  mail.fisia.com.
> > > mail.fisia.com. 3600 A 208.253.112.155
> > > www.fisia.com. 3600 A 208.253.112.138
> > >
> > >Yet the domain record for fisia.com shows different DNS servers:
> > >
> > >Registrar WHOIS: Domain Registration Services
> > >Domain Name: FISIA.COM
> > >Registrant:
> > >DRS EXPIRED DOMAIN
> > >   PO BOX 447
> > >   PALMYRA, NJ 08065
> > >   US
> > >   Administrative Contact:
> > >     Registrar     [EMAIL PROTECTED]
> > >     (888)339-9001
> > >   Technical Contact:
> > >     Registrar     [EMAIL PROTECTED]
> > >     (888)339-9001
> > >
> > >   Record last updated on:  2002-10-22 00:19:50.0 ET
> > >   Record created on:       2000-08-07 22:56:38.0 ET
> > >   Record expires on:       2005-08-07 22:56:38.0 ET
> > >
> > >   RQ1.RICHMOND.COM    208.253.112.137
> > >   RQ2.RICHMOND.COM    208.253.112.140
> > >
> > >John Tolmachoff MCSE, CSSA
> > >IT Manager, Network Engineer
> > >RelianceSoft, Inc.
> > >Fullerton, CA  92835
> > >www.reliancesoft.com
> > >
> > >
> > >
> > >
> > >To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html
> > >List Archive:
> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
> > >Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
> > >
> >
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> > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
> >
>
>
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>


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