I don't mind changing if we need to, but is there a better set of blacklists to use other than SpamCop and SpamHaus? Should we not be using the blacklist settings on both iMail and Declude at the same time?
----- Original Message ----- From: "R. Scott Perry" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Tuesday, December 02, 2003 6:20 PM Subject: Re: [IMail Forum] iMail Spam, Declude and Good Mail > > >We have been using both iMail spam filtering and Declude JunkMail for a > >few months and have worked on the configuration for both constantly. For > >whatever reason, we still have a LOT of users calling about good email > >being filtered into the junk mail box. > > > >The only blacklists we are using are SpamCop and SpamHaus (both > >services). In addition we have set up statistical, phrase, HTML filtering > >in iMail and using weight filtering through Declude. Some of our users > >have set up their own rules to filter back into the MAIN box, but this > >technique is not acceptable for everyone... What else can we do to stop > >good mail from being filtering? > > The first thing to do is determine *why* the E-mails are getting > caught. From that, you can determine what to change. > > For example, E-mail from AOL, Yahoo, and Hotmail all fail the NOPOSTMASTER > and NOABUSE tests. If you're blocking mail that fails one of those tests, > you'll block a lot of legitimate mail. > > To find out what test(s) the E-mails are failing, you can either look at > the headers or the appropriate log files. > > Most likely, you have some strict spam settings that are causing this. For > example, if you block all E-mail that fails the SPAMCOP test, you'll see > occasional false positives. > > -Scott > --- > Declude JunkMail: The advanced anti-spam solution for IMail mailservers. > Declude Virus: Catches known viruses and is the leader in mailserver > vulnerability detection. > Find out what you've been missing: Ask about our free 30-day evaluation. > > --- > [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
