I find this odd considering how they state on their reseller signup page how they are so careful about taking on resellers.  This would lead me to believe they want only reliable and knowledgeable people reselling their product.  It would seem to me that if they have such high standards for resellers they themselves should follow their own standards.
 
----- Original Message -----
From: andyb
Sent: Saturday, December 06, 2003 08:35
Subject: Re: [IMail Forum] IPSwitch No Response to Resellers

Unfortunately, that's not surprising.
 
I've been using IMail for over 8 years now, but I refuse to get a support contract because there is none.  The support is provided by the users of this list.
 
Thanks, Andy
----- Original Message -----
Sent: Saturday, December 06, 2003 7:54 AM
Subject: [IMail Forum] IPSwitch No Response to Resellers

Does anyone that's a reseller of IPSwitch products have problems getting them to respond to inquiries?  A company I work with applied to be a reseller over a month ago and have heard nothing from IPSwitch.  There have been repeated emails and phone messages to IPSwitch, none of which have been answered.

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