That's unfortunate.  I was hoping there _was_ a fix for this.  If Ipswitch
is listening, please take a look at this.  I Have tested it again and if I
send an e-mail with a violating phrase in it, Imail insert x-headers before
it checks for the whitelist.

If I remove the phrase, restart the services - _then_ you see the domain
name in whitelist in the anti-spam log.  This seems like a pretty large
issue, but only a few of us have reported seeing it.  Is this something that
only we see or something that more of you see?

Thanks,

Travis



> -----Original Message-----
> From: [EMAIL PROTECTED] 
> [mailto:[EMAIL PROTECTED] On Behalf Of 
> Samuel J Stanaitis
> Sent: Tuesday, January 13, 2004 5:22 AM
> To: [EMAIL PROTECTED]
> Subject: RE: [IMail Forum] Whitelisting domains doesn't work
> 
> 
> I've had the same problem, calls to Ipswitch result in fixes 
> that don't fix it.  Right now I run a mix of Declude and 
> Imail Anti-Spam.  The only parts of the Imail product I use 
> are the URL Blacklist, the phrase filtering, and the 
> statistical filtering.  Doesn't matter what I put in the 
> whitelist or the domain filtering though, things still get filtered.
> 
> Sam
> 
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of Travis Rabe
> Sent: Monday, January 12, 2004 7:45 PM
> To: [EMAIL PROTECTED]
> Subject: RE: [IMail Forum] Whitelisting domains doesn't work
> 
> 
> Thanks for the response Curt!
> 
>   Yes I am sure that it is still getting tagged by the 
> phrase-list because it still insert the X-headers into the 
> messages.  As a result a domain processing rules is run on 
> those X-headers and the e-mail is forwarded to another mailbox.
> 
> Originally it caught the mail many times:
> 01:12 12:25 SMTP(03410042) matched phrase [money back 
> guarantee] 01:12 12:27
> SMTP(03410047) matched phrase [money back guarantee] 01:12 12:29
> SMTP(0341004C) matched phrase [money back guarantee] 01:12 12:31
> SMTP(03410052) matched phrase [money back guarantee] 01:12 12:35
> SMTP(0341005E) matched phrase [money back guarantee] 01:12 12:47
> SMTP(03410068) matched phrase [money back guarantee]
> 
> I just checked again and after removing the offending phrase 
> from the phrase list it will work correctly.  That would make 
> me believe that it is running the phrase-list check before 
> the whitelist.  NO? 01:12 14:58 SMTP(01A20081) 
> [smartbrief.com] in white list 01:12 15:00 SMTP(026B0003) 
> [smartbrief.com] in white list
> 
> 
> 
> Travis
> 
> 
> 
> 
> 
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] Behalf Of Curt Turner
> Sent: Monday, January 12, 2004 4:33 PM
> To: [EMAIL PROTECTED]
> Subject: Re: [IMail Forum] Whitelisting domains doesn't work
> 
> As far as I know, whitelisting should keep the phrase
> and statistical filtering from happening. Even when 
> whitelisted, the email is still subject to filtering by 
> external DNS blacklists though. Are you sure the messages are 
> getting killed by phrase filtering?
> 
> --- Travis Rabe <[EMAIL PROTECTED]> wrote:
> > Hello All,
> >
> >   I am currently using Imail's latest and greatest
> > and I am still having a
> > problem that I have never quite been able to fix.
> > The problem is this.  If
> > I add a domain name to the whitelist and restart my
> > SMTP and QM services,
> > e-mail from that domain still undergoes Phrase
> > Filtering.  Shouldn't
> > whitelisting a domain, mean they bypass all other
> > anti-spam checks?
> >
> > -----------------------------
> > Travis Rabe
> >
> >
> > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html
> > List Archive:
> >
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> > Knowledge Base/FAQ:
> http://www.ipswitch.com/support/IMail/
> 
> 
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