I'll send the same info off to you as well. Sam
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of E. Shanbrom (Ipswitch) Sent: Tuesday, January 13, 2004 9:42 AM To: [EMAIL PROTECTED] Subject: Re: [IMail Forum] Whitelisting domains doesn't work Oops, got ahead of myself...the phrase list must be in the topdir of each IP'd domain that you want to it to used by. I would still like to see the SMTP and spam logs for an offending message Eric S ----- Original Message ----- From: "E. Shanbrom (Ipswitch)" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Tuesday, January 13, 2004 9:30 AM Subject: Re: [IMail Forum] Whitelisting domains doesn't work > I need a few specifics. Is the phrase list you are using a global one? > Meaning are all your domains pointing to the same list (the one from > the primary domain)? Are you doing any kind of round robin DNS so a > message might hit an IP that doesn't have the Anti-spam setup for it? > I am also assuming you are running IMail 8.05 HF1. Need to see the > SMTP log as well as > the spam logs to track the whole process. Please post or send off list > to me > > Eric S > ----- Original Message ----- > From: "Travis Rabe" <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Sent: Tuesday, January 13, 2004 9:06 AM > Subject: RE: [IMail Forum] Whitelisting domains doesn't work > > > That's unfortunate. I was hoping there _was_ a fix for this. If > Ipswitch is listening, please take a look at this. I Have tested it > again and if I send an e-mail with a violating phrase in it, Imail > insert x-headers before > it checks for the whitelist. > > If I remove the phrase, restart the services - _then_ you see the > domain name in whitelist in the anti-spam log. This seems like a > pretty large issue, but only a few of us have reported seeing it. Is > this something that > only we see or something that more of you see? > > Thanks, > > Travis > > > > > -----Original Message----- > > From: [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED] On Behalf Of Samuel J > > Stanaitis > > Sent: Tuesday, January 13, 2004 5:22 AM > > To: [EMAIL PROTECTED] > > Subject: RE: [IMail Forum] Whitelisting domains doesn't work > > > > > > I've had the same problem, calls to Ipswitch result in fixes that > > don't fix it. Right now I run a mix of Declude and Imail Anti-Spam. > > The only parts of the Imail product I use are the URL Blacklist, the > > phrase filtering, and the statistical filtering. Doesn't matter > > what I put in the whitelist or the domain filtering though, things > > still get filtered. > > > > Sam > > > > -----Original Message----- > > From: [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED] On Behalf Of Travis > > Rabe > > Sent: Monday, January 12, 2004 7:45 PM > > To: [EMAIL PROTECTED] > > Subject: RE: [IMail Forum] Whitelisting domains doesn't work > > > > > > Thanks for the response Curt! > > > > Yes I am sure that it is still getting tagged by the phrase-list > > because it still insert the X-headers into the messages. As a > > result a domain processing rules is run on those X-headers and the > > e-mail is forwarded to another mailbox. > > > > Originally it caught the mail many times: > > 01:12 12:25 SMTP(03410042) matched phrase [money back guarantee] > > 01:12 12:27 > > SMTP(03410047) matched phrase [money back guarantee] 01:12 12:29 > > SMTP(0341004C) matched phrase [money back guarantee] 01:12 12:31 > > SMTP(03410052) matched phrase [money back guarantee] 01:12 12:35 > > SMTP(0341005E) matched phrase [money back guarantee] 01:12 12:47 > > SMTP(03410068) matched phrase [money back guarantee] > > > > I just checked again and after removing the offending phrase from > > the phrase list it will work correctly. That would make me believe > > that it is running the phrase-list check before the whitelist. NO? > > 01:12 14:58 SMTP(01A20081) [smartbrief.com] in white list 01:12 > > 15:00 SMTP(026B0003) [smartbrief.com] in white list > > > > > > > > Travis > > > > > > > > > > > > -----Original Message----- > > From: [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED] Behalf Of Curt Turner > > Sent: Monday, January 12, 2004 4:33 PM > > To: [EMAIL PROTECTED] > > Subject: Re: [IMail Forum] Whitelisting domains doesn't work > > > > As far as I know, whitelisting should keep the phrase > > and statistical filtering from happening. Even when whitelisted, the > > email is still subject to filtering by external DNS blacklists > > though. Are you sure the messages are getting killed by phrase > > filtering? > > > > --- Travis Rabe <[EMAIL PROTECTED]> wrote: > > > Hello All, > > > > > > I am currently using Imail's latest and greatest > > > and I am still having a > > > problem that I have never quite been able to fix. > > > The problem is this. If > > > I add a domain name to the whitelist and restart my > > > SMTP and QM services, > > > e-mail from that domain still undergoes Phrase > > > Filtering. Shouldn't > > > whitelisting a domain, mean they bypass all other anti-spam > > > checks? > > > > > > ----------------------------- > > > Travis Rabe > > > > > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > > > List Archive: > > > > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > > Knowledge Base/FAQ: > > http://www.ipswitch.com/support/IMail/ > > > > > > __________________________________ > > Do you Yahoo!? > > Yahoo! Hotjobs: Enter the "Signing Bonus" Sweepstakes > > http://hotjobs.sweepstakes.yahoo.com/signingbo> nus > > > > To > > Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > > List Archive: > > http://www.mail-archive.com/imail_forum%> 40list.ipswitch.com/ > > > > Knowledge Base/FAQ: > > http://www.ipswitch.com/support/IMail/ > > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > > List Archive: > > http://www.mail-archive.com/imail_forum%> 40list.ipswitch.com/ > > > > Knowledge Base/FAQ: > > http://www.ipswitch.com/support/IMail/ > > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > > List Archive: > > http://www.mail-archive.com/imail_forum%> 40list.ipswitch.com/ > > > > Knowledge Base/FAQ: > > http://www.ipswitch.com/support/IMail/ > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
