IMHO - Whitelists should be checked first. As it is, the Connection Filter is checked first, thus may add the headers that may result in deleting or further filtering. I would think the point of a White List is to make sure if gets through. I have several clients that are running into similiar situations.
---------- Original Message ---------------------------------- From: "Samuel J Stanaitis" <[EMAIL PROTECTED]> Reply-To: [EMAIL PROTECTED] Date: Tue, 13 Jan 2004 10:11:35 -0500 >I'll send the same info off to you as well. > >Sam > >-----Original Message----- >From: [EMAIL PROTECTED] >[mailto:[EMAIL PROTECTED] On Behalf Of E. Shanbrom >(Ipswitch) >Sent: Tuesday, January 13, 2004 9:42 AM >To: [EMAIL PROTECTED] >Subject: Re: [IMail Forum] Whitelisting domains doesn't work > > >Oops, got ahead of myself...the phrase list must be in the topdir of each >IP'd domain that you want to it to used by. I would still like to see the >SMTP and spam logs for an offending message > >Eric S >----- Original Message ----- >From: "E. Shanbrom (Ipswitch)" <[EMAIL PROTECTED]> >To: <[EMAIL PROTECTED]> >Sent: Tuesday, January 13, 2004 9:30 AM >Subject: Re: [IMail Forum] Whitelisting domains doesn't work > > >> I need a few specifics. Is the phrase list you are using a global one? >> Meaning are all your domains pointing to the same list (the one from >> the primary domain)? Are you doing any kind of round robin DNS so a >> message might hit an IP that doesn't have the Anti-spam setup for it? >> I am also assuming you are running IMail 8.05 HF1. Need to see the >> SMTP log as well >as >> the spam logs to track the whole process. Please post or send off list >> to >me >> >> Eric S >> ----- Original Message ----- >> From: "Travis Rabe" <[EMAIL PROTECTED]> >> To: <[EMAIL PROTECTED]> >> Sent: Tuesday, January 13, 2004 9:06 AM >> Subject: RE: [IMail Forum] Whitelisting domains doesn't work >> >> >> That's unfortunate. I was hoping there _was_ a fix for this. If >> Ipswitch is listening, please take a look at this. I Have tested it >> again and if I send an e-mail with a violating phrase in it, Imail >> insert x-headers >before >> it checks for the whitelist. >> >> If I remove the phrase, restart the services - _then_ you see the >> domain name in whitelist in the anti-spam log. This seems like a >> pretty large issue, but only a few of us have reported seeing it. Is >> this something >that >> only we see or something that more of you see? >> >> Thanks, >> >> Travis >> >> >> >> > -----Original Message----- >> > From: [EMAIL PROTECTED] >> > [mailto:[EMAIL PROTECTED] On Behalf Of Samuel J >> > Stanaitis >> > Sent: Tuesday, January 13, 2004 5:22 AM >> > To: [EMAIL PROTECTED] >> > Subject: RE: [IMail Forum] Whitelisting domains doesn't work >> > >> > >> > I've had the same problem, calls to Ipswitch result in fixes that >> > don't fix it. Right now I run a mix of Declude and Imail Anti-Spam. >> > The only parts of the Imail product I use are the URL Blacklist, the >> > phrase filtering, and the statistical filtering. Doesn't matter >> > what I put in the whitelist or the domain filtering though, things >> > still get filtered. >> > >> > Sam >> > >> > -----Original Message----- >> > From: [EMAIL PROTECTED] >> > [mailto:[EMAIL PROTECTED] On Behalf Of Travis >> > Rabe >> > Sent: Monday, January 12, 2004 7:45 PM >> > To: [EMAIL PROTECTED] >> > Subject: RE: [IMail Forum] Whitelisting domains doesn't work >> > >> > >> > Thanks for the response Curt! >> > >> > Yes I am sure that it is still getting tagged by the phrase-list >> > because it still insert the X-headers into the messages. As a >> > result a domain processing rules is run on those X-headers and the >> > e-mail is forwarded to another mailbox. >> > >> > Originally it caught the mail many times: >> > 01:12 12:25 SMTP(03410042) matched phrase [money back guarantee] >> > 01:12 12:27 >> > SMTP(03410047) matched phrase [money back guarantee] 01:12 12:29 >> > SMTP(0341004C) matched phrase [money back guarantee] 01:12 12:31 >> > SMTP(03410052) matched phrase [money back guarantee] 01:12 12:35 >> > SMTP(0341005E) matched phrase [money back guarantee] 01:12 12:47 >> > SMTP(03410068) matched phrase [money back guarantee] >> > >> > I just checked again and after removing the offending phrase from >> > the phrase list it will work correctly. That would make me believe >> > that it is running the phrase-list check before the whitelist. NO? >> > 01:12 14:58 SMTP(01A20081) [smartbrief.com] in white list 01:12 >> > 15:00 SMTP(026B0003) [smartbrief.com] in white list >> > >> > >> > >> > Travis >> > >> > >> > >> > >> > >> > -----Original Message----- >> > From: [EMAIL PROTECTED] >> > [mailto:[EMAIL PROTECTED] Behalf Of Curt Turner >> > Sent: Monday, January 12, 2004 4:33 PM >> > To: [EMAIL PROTECTED] >> > Subject: Re: [IMail Forum] Whitelisting domains doesn't work >> > >> > As far as I know, whitelisting should keep the phrase >> > and statistical filtering from happening. Even when whitelisted, the >> > email is still subject to filtering by external DNS blacklists >> > though. Are you sure the messages are getting killed by phrase >> > filtering? >> > >> > --- Travis Rabe <[EMAIL PROTECTED]> wrote: >> > > Hello All, >> > > >> > > I am currently using Imail's latest and greatest >> > > and I am still having a >> > > problem that I have never quite been able to fix. >> > > The problem is this. If >> > > I add a domain name to the whitelist and restart my >> > > SMTP and QM services, >> > > e-mail from that domain still undergoes Phrase >> > > Filtering. Shouldn't >> > > whitelisting a domain, mean they bypass all other anti-spam >> > > checks? >> > > >> > > ----------------------------- >> > > Travis Rabe >> > > >> > > >> > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html >> > > List Archive: >> > > >> > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ >> > > Knowledge Base/FAQ: >> > http://www.ipswitch.com/support/IMail/ >> > >> > >> > __________________________________ >> > Do you Yahoo!? >> > Yahoo! Hotjobs: Enter the "Signing Bonus" Sweepstakes >> > http://hotjobs.sweepstakes.yahoo.com/signingbo> nus >> > >> > To >> > Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html >> > List Archive: >> > http://www.mail-archive.com/imail_forum%> 40list.ipswitch.com/ >> > >> > Knowledge Base/FAQ: >> > http://www.ipswitch.com/support/IMail/ >> > >> > >> > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html >> > List Archive: >> > http://www.mail-archive.com/imail_forum%> 40list.ipswitch.com/ >> > >> > Knowledge Base/FAQ: >> > http://www.ipswitch.com/support/IMail/ >> > >> > >> > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html >> > List Archive: >> > http://www.mail-archive.com/imail_forum%> 40list.ipswitch.com/ >> > >> > Knowledge Base/FAQ: >> > http://www.ipswitch.com/support/IMail/ >> > >> >> >> To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html >> List Archive: >> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ >> Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ >> >> >> To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html >> List Archive: >> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ >> Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ >> > > >To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html >List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ >Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > >To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html >List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ >Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > ______________ ______________ ______________ ______________ Sent via the KillerWebMail system at webposter.com To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
