I need a few specifics. Is the phrase list you are using a global one? Meaning are all your domains pointing to the same list (the one from the primary domain)? Are you doing any kind of round robin DNS so a message might hit an IP that doesn't have the Anti-spam setup for it? I am also assuming you are running IMail 8.05 HF1. Need to see the SMTP log as well as the spam logs to track the whole process. Please post or send off list to me
Eric S ----- Original Message ----- From: "Travis Rabe" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Tuesday, January 13, 2004 9:06 AM Subject: RE: [IMail Forum] Whitelisting domains doesn't work That's unfortunate. I was hoping there _was_ a fix for this. If Ipswitch is listening, please take a look at this. I Have tested it again and if I send an e-mail with a violating phrase in it, Imail insert x-headers before it checks for the whitelist. If I remove the phrase, restart the services - _then_ you see the domain name in whitelist in the anti-spam log. This seems like a pretty large issue, but only a few of us have reported seeing it. Is this something that only we see or something that more of you see? Thanks, Travis > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of > Samuel J Stanaitis > Sent: Tuesday, January 13, 2004 5:22 AM > To: [EMAIL PROTECTED] > Subject: RE: [IMail Forum] Whitelisting domains doesn't work > > > I've had the same problem, calls to Ipswitch result in fixes > that don't fix it. Right now I run a mix of Declude and > Imail Anti-Spam. The only parts of the Imail product I use > are the URL Blacklist, the phrase filtering, and the > statistical filtering. Doesn't matter what I put in the > whitelist or the domain filtering though, things still get filtered. > > Sam > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Travis Rabe > Sent: Monday, January 12, 2004 7:45 PM > To: [EMAIL PROTECTED] > Subject: RE: [IMail Forum] Whitelisting domains doesn't work > > > Thanks for the response Curt! > > Yes I am sure that it is still getting tagged by the > phrase-list because it still insert the X-headers into the > messages. As a result a domain processing rules is run on > those X-headers and the e-mail is forwarded to another mailbox. > > Originally it caught the mail many times: > 01:12 12:25 SMTP(03410042) matched phrase [money back > guarantee] 01:12 12:27 > SMTP(03410047) matched phrase [money back guarantee] 01:12 12:29 > SMTP(0341004C) matched phrase [money back guarantee] 01:12 12:31 > SMTP(03410052) matched phrase [money back guarantee] 01:12 12:35 > SMTP(0341005E) matched phrase [money back guarantee] 01:12 12:47 > SMTP(03410068) matched phrase [money back guarantee] > > I just checked again and after removing the offending phrase > from the phrase list it will work correctly. That would make > me believe that it is running the phrase-list check before > the whitelist. NO? 01:12 14:58 SMTP(01A20081) > [smartbrief.com] in white list 01:12 15:00 SMTP(026B0003) > [smartbrief.com] in white list > > > > Travis > > > > > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of Curt Turner > Sent: Monday, January 12, 2004 4:33 PM > To: [EMAIL PROTECTED] > Subject: Re: [IMail Forum] Whitelisting domains doesn't work > > As far as I know, whitelisting should keep the phrase > and statistical filtering from happening. Even when > whitelisted, the email is still subject to filtering by > external DNS blacklists though. Are you sure the messages are > getting killed by phrase filtering? > > --- Travis Rabe <[EMAIL PROTECTED]> wrote: > > Hello All, > > > > I am currently using Imail's latest and greatest > > and I am still having a > > problem that I have never quite been able to fix. > > The problem is this. If > > I add a domain name to the whitelist and restart my > > SMTP and QM services, > > e-mail from that domain still undergoes Phrase > > Filtering. Shouldn't > > whitelisting a domain, mean they bypass all other > > anti-spam checks? > > > > ----------------------------- > > Travis Rabe > > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > > List Archive: > > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > Knowledge Base/FAQ: > http://www.ipswitch.com/support/IMail/ > > > __________________________________ > Do you Yahoo!? > Yahoo! Hotjobs: Enter the "Signing Bonus" Sweepstakes > http://hotjobs.sweepstakes.yahoo.com/signingbo> nus > > To > Unsubscribe: > http://www.ipswitch.com/support/mailing-lists.html > List Archive: > http://www.mail-archive.com/imail_forum%> 40list.ipswitch.com/ > > Knowledge Base/FAQ: > http://www.ipswitch.com/support/IMail/ > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: > http://www.mail-archive.com/imail_forum%> 40list.ipswitch.com/ > > Knowledge Base/FAQ: > http://www.ipswitch.com/support/IMail/ > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: > http://www.mail-archive.com/imail_forum%> 40list.ipswitch.com/ > > Knowledge Base/FAQ: > http://www.ipswitch.com/support/IMail/ > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
