Sharon, It does not sound like an AOL problem. If your salesperson is using a VPN, AOL will not 'see' his port 25 traffic in order to block it. Is he able to use the other mail protocols (i.e. POP, IMAP)?
Regards, David Gregg dgSoft Internet Services +1.949.584-1514 --- mxGuard for IMail Server based spam and virus protection for under $100 Request a free trial at http://www.mxGuard.com --- ----- Original Message ----- From: "Sharyn Schmidt" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Monday, February 02, 2004 5:53 AM Subject: [IMail Forum] VPN, smtp and aol dialup > Good morning, > > One of my users is having an odd problem. > > He is a salesperson and travels to Europe quite often. He VPN's in from > Europe, using an AOL international dial up number. When in Europe, VPN'd > into our network from AOL, he has no problems sending email through > Outlook. > > When he comes back to the east coast and dials up to an AOL number, > VPN's into our network and tries to send mail via Outlook, he gets the > "operation timed out waiting for a response from the mail server" error. > > I have other AOL dialup users that are able to send mail via Outlook on > the west coast. > > I was thinking that AOL is blocking port 25, but would they do that just > on the east coast? > > Josh? > > Thanks, > Sharyn > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
