I have had poor results with AOL and VPN. We have found that AOL ver 6
works the best (not that v6 is much better) with our Cisco
concentrator all the other versions are too flaky, so I keep a v6 disk
around for the people that don't want to give up AOL. Talking to AOL
tech support wasn't any help as they said that AOL is targeted for
home users and not for business use such as VPN. We suggest our users
to find a different ISP if they want to use VPN reliably. All users
that switch from AOL stop having VPN issues.

Others may have different results, but our only true fix is for the
users to move away from AOL.  I do understand that may not be an
option for some.

Good luck.

Scott

Monday, February 2, 2004, 6:53:26 AM, you wrote:

SS> Good morning,

SS> One of my users is having an odd problem.

SS> He is a salesperson and travels to Europe quite often. He
SS> VPN's in from Europe, using an AOL international dial up number.
SS> When in Europe, VPN'd into our network from AOL, he has no
SS> problems sending email through Outlook.

SS> When he comes back to the east coast and dials up to an AOL
SS> number, VPN's into our network and tries to send mail via Outlook,
SS> he gets the "operation timed out waiting for a response from the
SS> mail server" error.

SS> I have other AOL dialup users that are able to send mail via Outlook on the west 
coast.

SS> I was thinking that AOL is blocking port 25, but would they
SS> do that just on the east coast?

SS> Josh?

SS> Thanks,
SS> Sharyn






-- 
Best regards,
 Scott                            mailto:[EMAIL PROTECTED]


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