Also, if I connect to it’s internet
name….https://webmail.ruralpress.com:8384, then it works fine. Once
again, that is via name. It always works if I get to it via a DNS.
Either webmail.ruralpress.com from outside the firewall, or “rplemail”
from inside our network. I only get the problem if I go to is via the
IP. It’s really weird, cause rplemail resolves to 10.254.1.238 anyway……
-----Original Message-----
*From:* [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] *On Behalf Of *Chris Jones
*Sent:* Sunday, 20 June 2004 2:57 PM
*To:* [EMAIL PROTECTED]
*Subject:* RE: [IMail Forum] 8.10, 8.11 & 8.12 Webmail, can't log in
Yep. Exact same problem. I’ve literally use Terminal Services to connect
to our mail server, and tired using IE on the actual server itself. Same
problem happens.
Even tried on several other computers in the same subnet. Tried from a
few other subnets. All with the same result. I can pretty safely say
it’s not relating to a routing issue.
-----Original Message-----
*From:* [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] *On Behalf Of *Mike
*Sent:* Sunday, 20 June 2004 2:45 PM
*To:* [EMAIL PROTECTED]
*Subject:* RE: [IMail Forum] 8.10, 8.11 & 8.12 Webmail, can't log in
Then what about the paths thru you switches, firewalls, or dmz's ?. Do
you see the same results regardless of user, machine or location within
your works network?
-----Original Message-----
*From:* [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] *On Behalf Of *Chris Jones
*Sent:* Saturday, June 19, 2004 9:38 PM
*To:* [EMAIL PROTECTED]
*Subject:* RE: [IMail Forum] 8.10, 8.11 & 8.12 Webmail, can't log in
Those IP’s are internal IP’s, so you can’t get to them via the
internet. I use VPN from home to connect to work, so I can connect
to those IP’s. You can’ use the 10.0.0.0/8 subnet on the internet,
it’s not routable by the Internet routers.
-----Original Message-----
*From:* [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] *On Behalf Of *Mike
*Sent:* Sunday, 20 June 2004 2:09 PM
*To:* [EMAIL PROTECTED]
*Subject:* RE: [IMail Forum] 8.10, 8.11 & 8.12 Webmail, can't log in
I have tried the various URL's you have posted in several of your
emails... so far... every single one has failed to load with a DNS
not found error. Maybe your problem is your registrars DNS
settings and you are only finding a few of your own yourself because
of some local connection/cache of yours.
Mike
-----Original Message-----
*From:* [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] *On Behalf Of
*Chris Jones
*Sent:* Saturday, June 19, 2004 8:56 PM
*To:* [EMAIL PROTECTED]
*Subject:* RE: [IMail Forum] 8.10, 8.11 & 8.12 Webmail, can't log in
What’s even stranger….is if I go to http://10.254.1.239:8383
<http://10.254.1.239:8383/> the webmail page loads. If I don’t
close Internet Explorer and then open http://10.254.1.238:8383
<http://10.254.1.238:8383/> it loads straight away. I can log
in. No problems.
I close IE, and go directly to .238:8383, it doesn’t work. I get
the blank page again. I go to .239, it loads, then straight away
go back to .238 and it works.
Grrrrrrrrrrrrrrrrrrrrrr @ Imail at the moment!!!!
-----Original Message-----
*From:* [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] *On Behalf Of
*Travis Rabe
*Sent:* Sunday, 20 June 2004 1:06 PM
*To:* [EMAIL PROTECTED]
*Subject:* RE: [IMail Forum] 8.10, 8.11 & 8.12 Webmail, can't log in
You got me. Sounds like Ipswitch needs to explore this one.
Travis
-----Original Message-----
*From:* [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] *On Behalf Of
*Chris Jones
*Sent:* Saturday, June 19, 2004 6:13 PM
*To:* [EMAIL PROTECTED]
*Subject:* RE: [IMail Forum] 8.10, 8.11 & 8.12 Webmail,
can't log in
Ok, now this is really weird!
We have 5 mail domains on our mail server. Each one has it’s
own IP Address. Those IP’s are:
10.254.1.238 (ruralpress.com)
10.254.1.239 (villagvoice.com.au)
10.254.1.242 (bendigoadvertiser.com.au)
10.254.1.243 (mailtimes.com.au)
10.254.1.244 (thecourier.com.au)
If I access webmail by using ruralpress.com’s IP address, I
get the blank page. If I go to 10.254.1.239:8383 it loads,
first time every time. Same with .242 and .243. But, .244
gives me the same problem as the .238 one.
That is really weird!!!!
-----Original Message-----
*From:* [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] *On Behalf Of
*Travis Rabe
*Sent:* Sunday, 20 June 2004 10:02 AM
*To:* [EMAIL PROTECTED]
*Subject:* RE: [IMail Forum] 8.10, 8.11 & 8.12 Webmail,
can't log in
I think only Ipswitch has it. I have not seen it for download.
Travis
-----Original Message-----
*From:* [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] *On Behalf
Of *Chris Jones
*Sent:* Saturday, June 19, 2004 4:58 PM
*To:* [EMAIL PROTECTED]
*Subject:* RE: [IMail Forum] 8.10, 8.11 & 8.12 Webmail,
can't log in
No I haven’t. Is there a tool I can download to do this?
Thanks heaps for all your help mate!
-----Original Message-----
*From:* [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] *On Behalf
Of *Travis Rabe
*Sent:* Sunday, 20 June 2004 9:46 AM
*To:* [EMAIL PROTECTED]
*Subject:* RE: [IMail Forum] 8.10, 8.11 & 8.12 Webmail,
can't log in
Figured it was a shot...I think the alis only has to do
with delivery..not the web mail.
Hmm...I just tried mine with the IP Address approach
only and everything seem to work just fine. Have you
had Ipswitch run the reg checker onyour hive?
Travis
-----Original Message-----
*From:* [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] *On
Behalf Of *Chris Jones
*Sent:* Saturday, June 19, 2004 4:31 PM
*To:* [EMAIL PROTECTED]
*Subject:* RE: [IMail Forum] 8.10, 8.11 & 8.12
Webmail, can't log in
Thanks. I just tried it, but it didn’t work.
I added 10.254.1.238 as a host alias for the
rplemail.ruralpress.com domain. Stopped and started
all Imail services (just in case). Didn’t make a
difference. Still the same problem.
Thanks anyway though. I’m willing to try anything at
the moment. I’ve spent my entire weekend trying
things with no luck.
Thanks!
Chris
-----Original Message-----
*From:* [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] *On
Behalf Of *Travis Rabe
*Sent:* Sunday, 20 June 2004 9:15 AM
*To:* [EMAIL PROTECTED]
*Subject:* RE: [IMail Forum] 8.10, 8.11 & 8.12
Webmail, can't log in
Maybe add your IP address as a host alias??
-----Original Message-----
*From:* [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] *On
Behalf Of *Chris Jones
*Sent:* Saturday, June 19, 2004 3:51 PM
*To:* [EMAIL PROTECTED]
*Subject:* [IMail Forum] 8.10, 8.11 & 8.12
Webmail, can't log in
Hi all,
In versions 8.10, 8.11 & 8.12, there are new
default webmail templates. They look good, much
better than the old standard yellow templates.
However, if we try and access webmail via the IP
of our mail server) we are taken to
http://10.254.1.238:8383/login.cgi?_ and the
page never loads. It’s just a blank page. If I
access the URL http://rplemail:8383
<http://rplemail:8383/> it works fine! RPLEMAIL
is the netbios (WINS) name of the server.
I emailed Ipswitch and they suggested
uninstalling and performing a full install of
8.11 (we had previously just used upgrades to
get from version 8.00 to 8.11). So, yesterday
morning (Saturday in Australia) I did this. I
completely uninstalled Imail, then renamed the
e:\Imail folder to Imail_OLD.
Installed the 8.11 full-install to e:\imail. I
then checked the webmail, and it worked using
the IP Address. Before I restored our data, I
installed the 8.12 update. Checked webmail again
and it was still working. Great!
Then, I copied back the directories for out 5
mail domains, the rules.ima file and the
certificate I had created previously for SSL.
Next, I restored all values to the registry
under
HKEY_LOCAL_MACHINE\SOFTWARE\IPSWITCH\IMAIL\DOMAINS.
Restarted all Imail services, and our 5 domains
appeared in the Imail Administrator. Fantastic!
So, I checked the Webmail again, and surprise,
surprise, Webmail was not working! Same problem!
It happens as soon as I import the DOMAINS
registry key. If I go into the Web Messaging
Service and disable the “Enable User Login
Suspend” option, the problem goes away. Enable
it, and it comes back again.
So, I repeated the uninstall again. This time, I
installed 8.11, upgraded to 8.12, then turned on
that option. Webmail works!!!????
Restored our data…..doesn’t work.
I don’t understand what could be doing this. I
am not restoring any of the Services registry
information. Only our Domain information.
Does any one have any ideas? I really want to
start using the new webmail templates included
with Imail.
Thanks.
Chris Jones
Rural Press Technology
NSW, Australia
