Also, if I connect to it’s internet
name….https://webmail.ruralpress.com:8384, then it works fine. Once
again, that is via name. It always works if I get to it via a DNS. Either
webmail.ruralpress.com from outside the firewall, or “rplemail”
from inside our network. I only get the problem if I go to is via the IP. It’s
really weird, cause rplemail resolves to 10.254.1.238 anyway……
-----Original
Message-----
From:
[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
On Behalf Of Chris Jones
Sent: Sunday, 20 June 2004 2:57 PM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] 8.10,
8.11 & 8.12 Webmail, can't log in
Yep.
Exact same problem. I’ve literally use Terminal Services to connect to
our mail server, and tired using IE on the actual server itself. Same problem
happens.
Even
tried on several other computers in the same subnet. Tried from a few other
subnets. All with the same result. I can pretty safely say it’s not
relating to a routing issue.
-----Original
Message-----
From:
[EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On
Behalf Of Mike
Sent: Sunday, 20 June 2004 2:45 PM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] 8.10,
8.11 & 8.12 Webmail, can't log in
Then
what about the paths thru you switches, firewalls, or dmz's ?. Do you see
the same results regardless of user, machine or location within your works
network?
-----Original Message-----
From:
[EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On
Behalf Of Chris Jones
Sent: Saturday, June 19, 2004 9:38
PM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] 8.10,
8.11 & 8.12 Webmail, can't log in
Those
IP’s are internal IP’s, so you can’t get to them via the
internet. I use VPN from home to connect to work, so I can connect to those
IP’s. You can’ use the 10.0.0.0/8 subnet on the internet,
it’s not routable by the Internet routers.
-----Original
Message-----
From:
[EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On
Behalf Of Mike
Sent: Sunday, 20 June 2004 2:09 PM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] 8.10,
8.11 & 8.12 Webmail, can't log in
I have
tried the various URL's you have posted in several of your emails... so
far... every single one has failed to load with a DNS not found
error. Maybe your problem is your registrars DNS
settings and you are only finding a few of your own yourself because of some
local connection/cache of yours.
-----Original Message-----
From:
[EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On
Behalf Of Chris Jones
Sent: Saturday, June 19, 2004 8:56
PM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] 8.10,
8.11 & 8.12 Webmail, can't log in
What’s
even stranger….is if I go to http://10.254.1.239:8383
the webmail page loads. If I don’t close Internet Explorer and then open http://10.254.1.238:8383 it loads straight
away. I can log in. No problems.
I close
IE, and go directly to .238:8383, it doesn’t work. I get the blank page
again. I go to .239, it loads, then straight away go back to .238 and it works.
Grrrrrrrrrrrrrrrrrrrrrr
@ Imail at the moment!!!!
-----Original
Message-----
From:
[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
On Behalf Of Travis Rabe
Sent: Sunday, 20 June 2004 1:06 PM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] 8.10,
8.11 & 8.12 Webmail, can't log in
You got me. Sounds like
Ipswitch needs to explore this one.
-----Original Message-----
From:
[EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On
Behalf Of Chris Jones
Sent: Saturday, June 19, 2004 6:13
PM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] 8.10,
8.11 & 8.12 Webmail, can't log in
Ok, now
this is really weird!
We have
5 mail domains on our mail server. Each one has it’s own IP Address.
Those IP’s are:
10.254.1.238
(ruralpress.com)
10.254.1.239
(villagvoice.com.au)
10.254.1.242
(bendigoadvertiser.com.au)
10.254.1.243
(mailtimes.com.au)
10.254.1.244
(thecourier.com.au)
If I
access webmail by using ruralpress.com’s IP address, I get the blank
page. If I go to 10.254.1.239:8383 it loads, first time every time. Same with
.242 and .243. But, .244 gives me the same problem as the .238 one.
That is
really weird!!!!
-----Original
Message-----
From:
[EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On
Behalf Of Travis Rabe
Sent: Sunday, 20 June 2004 10:02
AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] 8.10,
8.11 & 8.12 Webmail, can't log in
I think only Ipswitch has
it. I have not seen it for download.
-----Original Message-----
From:
[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
On Behalf Of Chris Jones
Sent: Saturday, June 19, 2004 4:58
PM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] 8.10,
8.11 & 8.12 Webmail, can't log in
No I
haven’t. Is there a tool I can download to do this?
Thanks
heaps for all your help mate!
-----Original
Message-----
From:
[EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On
Behalf Of Travis Rabe
Sent: Sunday, 20 June 2004 9:46 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] 8.10,
8.11 & 8.12 Webmail, can't log in
Figured it was a shot...I think
the alis only has to do with delivery..not the web mail.
Hmm...I just tried mine with the
IP Address approach only and everything seem to work just fine. Have you
had Ipswitch run the reg checker onyour hive?
-----Original Message-----
From:
[EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On
Behalf Of Chris Jones
Sent: Saturday, June 19, 2004 4:31
PM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] 8.10,
8.11 & 8.12 Webmail, can't log in
Thanks.
I just tried it, but it didn’t work.
I added
10.254.1.238 as a host alias for the rplemail.ruralpress.com domain. Stopped
and started all Imail services (just in case). Didn’t make a difference.
Still the same problem.
Thanks
anyway though. I’m willing to try anything at the moment. I’ve
spent my entire weekend trying things with no luck.
Thanks!
Chris
-----Original
Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On
Behalf Of Travis Rabe
Sent: Sunday, 20 June 2004 9:15 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] 8.10,
8.11 & 8.12 Webmail, can't log in
Maybe add your IP address as a
host alias??
-----Original Message-----
From:
[EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On
Behalf Of Chris Jones
Sent: Saturday, June 19, 2004 3:51
PM
To: [EMAIL PROTECTED]
Subject: [IMail Forum] 8.10, 8.11
& 8.12 Webmail, can't log in
Hi all,
In versions 8.10, 8.11 & 8.12,
there are new default webmail templates. They look good, much better than the
old standard yellow templates.
However, if we try and access
webmail via the IP of our mail server) we are taken to http://10.254.1.238:8383/login.cgi?_
and the page never loads. It’s just a blank page. If I access the URL http://rplemail:8383 it works fine! RPLEMAIL
is the netbios (WINS) name of the server.
I emailed Ipswitch and they
suggested uninstalling and performing a full install of 8.11 (we had previously
just used upgrades to get from version 8.00 to 8.11). So, yesterday morning (Saturday
in Australia) I did this. I completely uninstalled Imail, then renamed the
e:\Imail folder to Imail_OLD.
Installed the 8.11 full-install to
e:\imail. I then checked the webmail, and it worked using the IP Address.
Before I restored our data, I installed the 8.12 update. Checked webmail again
and it was still working. Great!
Then, I copied back the directories
for out 5 mail domains, the rules.ima file and the certificate I had created
previously for SSL.
Next, I restored all values to the
registry under HKEY_LOCAL_MACHINE\SOFTWARE\IPSWITCH\IMAIL\DOMAINS. Restarted
all Imail services, and our 5 domains appeared in the Imail Administrator.
Fantastic!
So, I checked the Webmail again, and
surprise, surprise, Webmail was not working! Same problem! It happens as soon
as I import the DOMAINS registry key. If I go into the Web Messaging Service
and disable the “Enable User Login Suspend” option, the problem
goes away. Enable it, and it comes back again.
So, I repeated the uninstall again.
This time, I installed 8.11, upgraded to 8.12, then turned on that option.
Webmail works!!!????
Restored our
data…..doesn’t work.
I don’t understand what could
be doing this. I am not restoring any of the Services registry information.
Only our Domain information.
Does any one have any ideas? I
really want to start using the new webmail templates included with Imail.
Thanks.
Chris Jones
Rural Press Technology
NSW, Australia
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