What we do is check with 4 DNSBL providers and anything matching 2 out of 4
gets bounced. I can see it if you make it onto one list but landing on 2
pretty much clinches for me that the domain is up to no good.

We're using it as pretty much circumstantial evidence to couple with reverse
lookups, HELO, etc...

Bill 

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Chris Langsenkamp
Sent: Tuesday, June 22, 2004 12:44 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] Working with blacklists


What I gleaned from your extensive list is that very few are contract
services with any relationship to the administrator that uses them.  I guess
it seems to me that if I'm to trust what their records have, there has to be
some obligation on their part to constantly maintain accurate information,
and some mechanism for me (customer) to advise them (vendor) that they have
something wrong and need to fix it, and quickly.  There should be some
reasonable accountability.  Some of them you indicate have whole providers
listed which can't possibly be realistic, and some even have 'spite'
listings.  How could anyone put the trust of their enterprise mail in the
hands of such operators?

Maybe I just don't understand their purpose, but it seems to me that if one
is choosing to use an outside resource to provide a service it's because
that resource costs less than doing it iin-house and/or would do a better
job than in-house staff, but if there are gross inaccuracies that could cost
the company a sale or a customer or reputation it's worthless.  The
occasional wrong item I could accept if I could let them know about it and
expect prompt correction.

So I guess my question is really about the level of service and support
experienced by users of various lists.  Since no one else has chimed in, am
I to understand that there is none?  Are such services not able to stand up
to scrutiny and produce current evidence to support what they're reporting?
If they're not, I'm having a great deal of difficulty in finding the value
in their offerings.

The coming answer might be to just mark X-headers but that seems to just
lead me to having to check their results, which doesn't help at all.

Chris
----- Original Message ----- 
From: R. Scott Perry
To: [EMAIL PROTECTED]
Sent: Tuesday, June 22, 2004 11:32 AM
Subject: Re: [IMail Forum] Working with blacklists



>I'm actually asking for feedback from those that use them and found 
>incorrect information leading to legit senders being caught and have 
>tried to get the information corrected, not so much from someone who's 
>been listed for their own bad acts and had to get themselves off.

That's what I am referring to, too.  But people don't get randomly added to
the spam databases.  They get added for a reason (aka "bad act").  The
reason may be trivial (one user reporting that an E-mail was spam, even
though it wasn't), or it may not be (you're running an open relay).

>Examples might be an IP listed for bad acts by a previous owner, 
>listings with no basis in fact (forged, spoofed, etc.).

The same applies -- it all depends on many factors.

>It would seem that the open relay lists would be easy enough to get 
>cured by having them restest that the relay is closed.  I'm more 
>interested in spam listings than open relays.
>
>If anyone has found such things and tried to get them fixed, which 
>lists have been easy to work with and what is the typical mechanism and 
>time required for corrections to get done.

There are literally hundreds of spam databases, so it sounds like you are
attacking this from the wrong angle.  What is it specifically you are
looking for?  Are you trying to get more information on the various spam
databases?  Are you listed in many of them, and trying to get removed from
the ones that will be quickest/easiest to be removed from?  You may want to
check http://www.declude.com/junkmail/support/ip4r.htm which has some
information when people have troubles getting removed from spam databases.

                                                    -Scott
---
Declude JunkMail: The advanced anti-spam solution for IMail mailservers
since 2000. Declude Virus: Ultra reliable virus detection and the leader in
mailserver vulnerability detection. Find out what you've been missing: Ask
for a free 30-day evaluation.

---
[This E-mail was scanned for viruses by Declude Virus
(http://www.declude.com)]


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