Scott,
Thanks for the help Scott. I wanted to clarify a bit what I'm seeing.
First, the folders with the .vir extension are NOT being moved into
\Imail\Spool\virus directory. They continue to sit in the spool directory. I
do have legitimate virus messages (If that's not an oxymoron...) that are
put into the virus directory... I have nothing in the overflow directory.
Could you give me an idea what configuration issues I should be looking at.
Thanks for your help.
Jim
----- Original Message -----
From: "R. Scott Perry" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, August 12, 2004 8:12 AM
Subject: Re: [IMail Forum] Strange behavior
>
> > It seems that I have some strange behavior. I am running v. 8.12,
KWM,
> >and Declude (Junkmail and virus). It seems that most messages going
through
> >the server are first being classified as a virus and put into a virus
folder
> >in the spool directory. I know that these really aren't viruses or I
would
> >be getting notification messages, which I'm not. I wonder if anyone else
has
> >seen this behavior?? AND if there is a possible fix?? The virus messages
> >also seem to want to hang in that folder for some time and may have to be
> >manually cleared. Thanks for your help.
>
> Any E-mail that is moved into the \IMail\spool\virus directory is one
where
> either your virus scanner detected a virus, or Declude Virus detected a
> vulnerability. Those are unsafe E-mails. You may or may not get a
> notification, depending on your specific setup.
>
> Note that these E-mails will *not* hang around in that folder -- once they
> are moved there, they stay there forever until you do something with
> them. Declude Virus will not, of course, deliver viruses. :)
>
> Is it possible that you are referring to the \IMail\spool\overflow
> directory (which behaves as you describe during the IMail "overflow"
> situation -- E-mails with or without viruses/spam get placed there, no
> notifications sent, and later are delivered)? If so, you can contact our
> support@ address for assistance in determining why that is happening (it
> could be an overloaded server, or a configuration issue).
>
> -Scott
> ---
> Declude JunkMail: The advanced anti-spam solution for IMail mailservers
> since 2000.
> Declude Virus: Ultra reliable virus detection and the leader in mailserver
> vulnerability detection.
> Find out what you've been missing: Ask for a free 30-day evaluation.
>
> ---
> [This E-mail was scanned for viruses by Declude Virus
(http://www.declude.com)]
>
>
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