"kevin furze"
> I also agree with both John and Peter 100%, but I read this newsgroup,
> and John and Peter would agree that the subject of "how much does it
> cost" has come up time and time again.

> there must be someone ( a group of people? ) at ISC that can be "on
> call" to answer pricing issues, There is nothing worse than finding the
> holy grail of Cache and then not being able to find someone who can
> answer the basic question
>
The problem is the question. It is liking asking how much does a "Ford"
cost. This is indeed a simple question. However, it is a question that
cannot be answered. There is just not enough information. A person who wants
a dump truck and a person who wants a small compact have very different
expectations. Without further insights into the customer's needs, it is
impossible to quote a price.

> I run a small "named user" intranet, and am aware of the "cheapness" of
> such an implementation. personally, I don't require the complex product
> that is buried deep inside, but that does stop me reading the ng with
> interest and wondering "I wonder how much that would cost to implement"
>
Again, there is a big disconnect here in ISC communication. I HAVE a price
sheet and I have no idea what it costs to actually deploy some of these
sophisticated implementations! As Peter said above, I would call my trusty
ISC sales rep and get an answer. If I didn't get a response, I would copy
John McCormick or Paul Grabshire. I know I would get a response then.

> I come back to the basic point, I read again and again the question
> "how much does it cost" and also "why don't they talk to me ?"
>
This is a valid question. I have had great success with front line
tele-sales people at ISC but others have not. I suspect the front line
people are trained not to provide quick pricing answers because of the
complexity of building an enterprise-wide licensing policy. This can be very
frustrating.

jb

>
> kev
>



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