IIM uses 2 ports. 

Clients connect to the Server on tcp 5177 (think of this as the control channel). 
Through this socket the client sends requests to the server and the server 
acknowledges those requests. Also, Servers talk with other Servers on port 5177.

The Server sends asynchronous data to the Client on tcp 5178 (think of this as the 
data channel). Data such as status information and conversations travel over this 
socket. This is the default configuration of the Client (listening on 5178). Also, by 
default, the Client does not maintain a socket that is always open to the server. When 
the Client is sending data, it A) opens a connection to the server (who is listening 
on 5177) B) Sends its request C) waits for an acknowledgment from the server and D) 
closes the socket.
With some network configurations Clients need to be configured to use persistent 
connections (i.e. maintaining an open socket to the server all the time). This is when 
the NAT flag should be set on the Client. In this configuration, the Server does not 
talk to the Client via port 5178. Instead it uses the persistent socket that was 
established when the Client logged on to the Server.

Also, there is a Help Topic in the Server Help that further explains the NAT 
configuration issues.


Hope this helps,
Pete Mourfield
Ipswitch, Inc.

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Greg
Foulks
Sent: Wednesday, February 05, 2003 1:52 PM
To: [EMAIL PROTECTED]
Subject: [IpswitchIM_Forum] Recap the port issue and NAT Flag


Could someone recap the port issue and NAT flag?

What ports must be opened on the firewall to allow for incoming and outgoing 
connections?

The NAT flag- Do you enable it on a workstation that is outside the local lan?

Thanks,

Greg Foulks, MCP
NewFound Technologies, Inc.
http://www.nfti.com
Email: [EMAIL PROTECTED]
Voice: 614.318.5036
Fax: 614.318.5005


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Terry L
Fritts
Sent: Wednesday, February 05, 2003 1:43 PM
To: Rick Leske
Subject: Re: [IpswitchIM_Forum] Clients on private network Server on
Internet network


Hello Rick,

Wednesday, February 5, 2003 you wrote:
RL> Is there any truth to the dual ports?  and if so do they just both use tcp
RL> only?

Look at your log files and you'll know soon enough if you have the
issue.

Here is an example from mine:
-------------------------
2/5/2003 9:07:25 AM ImServer Failed to push local presence to ...
       Error=Failed to connect to 192.168.0.162 on port 5178
-------------------------

I opened up 5178 outgoing from the IM server, 5177 incoming on my
workstation, set the Nat flag and it started working.  TCP only.

You don't need the nat flag on a workstation that connects directly to
the im server without natting but I guess that's obvious.

Most of our clients have firewalls though and most nat so the nat
setting is a problem on install.

Terry Fritts
Smart Business Solutions, Inc.


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