Bob,

Is there any truth to the dual ports?  and if so do they just both use tcp
only?

Also.. I have just one client installed and it times out too "The server is
not responding.  You have been logged out." and I haven't even used it.
Maybe the server code is not showing them as inactive but actually
disconnecting the client.  If this is the case then how can I disable it?
I'm at my home office now via satcom possibly the higher latency is causing
the server side to drop if not received?  If so could they add a feature to
not drop the connection until 'x' failed (timed) attempts.

I'm having issues with clients not wanting auto launch outlook for obvious
security concerns.  Can IPSwitch use the default Windows email client rather
than just directly injecting msimn.exe?  If not then how can I disable it?

I can not deploy this company wide until these issues can be resolved..

Thanks

~Rick

----- Original Message -----
From: "Robert Stull" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, February 05, 2003 11:58 AM - SATCOM
Subject: Re: [IpswitchIM_Forum] Clients on private network Server on
Internet network


> ---------- Original Message ----------------------------------
> From: "Rick Leske" <[EMAIL PROTECTED]>
> Reply-To: [EMAIL PROTECTED]
> Date:  Wed, 5 Feb 2003 11:49:20 -0600
>
> >I'm new at the IM as well so excuse my lack of insight into the IM.  I
have
> >read a thread where there are actually two ports that need to be opened
ie:
> >5177 & 5178.  I know the help file just mentions 5177 but maybe the 5178
is
> >a spur port needed to maintain noop checks, etc.  So if you have any
> >routers, client side software firewalls, server side ACL's etc. you'll
need
> >to ensure that these ports are open.  I hope IPSwitch has added
safeguards
> >to these ports, ie: auto deny possible hack attacks, buffer over run
> >exploits, etc..
> >
> >----- Original Message -----
> >From: "Mike Wiegers" <[EMAIL PROTECTED]>
> >To: <[EMAIL PROTECTED]>
> >Sent: Wednesday, February 05, 2003 11:34 AM - SATCOM
> >Subject: [IpswitchIM_Forum] Clients on private network Server on Internet
> >network
> >
> >> Installed the demo on a valid internet ip and installed the clients on
a
> >> private ip network segment. The clients can attach to the server but
> >> will be disconnected from the server after a length of time. Also the
> >> clients show the status of each other in "unknown state" and cannot
send
> >> instant messages back and forth. You do get the messages when you log
> >> off and back onto the server. Can this setup exist without any changes
> >> to the private network? If not what changes need to take place?
> >>
>
> We tested for those things on the ports Rick, but I'm not saying that the
script kiddies won't find something we didn't.
>
> If the client is not seeing the server at all, its probably a port issue.
If the client connects and then everything is unknown, its probably a NAT
issue.
>

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