Hi, I always export a template dataset the first time before importing contents to itsm. Then I use this template csv-file for pasting in my contents (ci's). Afterwards I use this file for the import process. In my case this is working quite fine.
Regards, Tilman --------------------------------------------------------------------- OTRS mailing list: itsm - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/itsm To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
