Hi Russ,
No, you should to uninstall the non-Tandem build before installing the normal 
one. However, to accelerate installation process and keep your current 
settings, choose to uninstall JAWS only and, when prompted if you want to 
remove user files for your account, answer No.

-----Original Message-----
From: JAWS-Users-List [mailto:[email protected]] On Behalf 
Of Russ Kiehne
Sent: Wednesday, July 12, 2017 8:23 PM
To: [email protected]
Subject: Re: [JAWS-Users] Check for update unavailable in jaws 18

I think you just answered the problem,  I installed an English non-Tandem 
build.  Do I install the tandem build over the top of what I'm running?

-----Original Message-----
From: Fernando Gregoire
Sent: Wednesday, July 12, 2017 8:22 AM
To: [email protected]
Subject: Re: [JAWS-Users] Check for update unavailable in jaws 18

I think it could be for one or more of the following reasons:

   - You have JAWS installed in a language where Check for Updates feature
   is not available. As far as I know, the only languages besides English in
   which this feature is available are Dutch, French, French Canadian, German
   and Spanish; I don't remember if Brazilian Portuguese too.
   - You specified a special update code or Registry key to disable
   checking for updates.
   - You are using an English non-Tandem build.
   - You are running JAWS as a portable copy.


2017-07-12 11:22 GMT-03:00 Russ Kiehne <[email protected]>:

> I'm wondering why in jaws when I use the check for updates, it's
> unavailable?
>
>
>
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/
>
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 


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