Russ,

Did you try doing a repair of your current version of JAWS?
Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


----- Original Message ----- 
From: "Russ Kiehne" <russ94...@gmail.com>
To: <jaws-users-list@jaws-users.com>
Sent: Thursday, July 13, 2017 06:57
Subject: Re: [JAWS-Users] Check for update unavailable in jaws 18


Will that option also keep my jaws key?

-----Original Message----- 
From: Fernando Gregoire
Sent: Wednesday, July 12, 2017 4:35 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Check for update unavailable in jaws 18

Hi Russ,
No, you should to uninstall the non-Tandem build before installing the
normal one. However, to accelerate installation process and keep your
current settings, choose to uninstall JAWS only and, when prompted if you
want to remove user files for your account, answer No.

-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Russ Kiehne
Sent: Wednesday, July 12, 2017 8:23 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Check for update unavailable in jaws 18

I think you just answered the problem,  I installed an English non-Tandem
build.  Do I install the tandem build over the top of what I'm running?

-----Original Message-----
From: Fernando Gregoire
Sent: Wednesday, July 12, 2017 8:22 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Check for update unavailable in jaws 18

I think it could be for one or more of the following reasons:

   - You have JAWS installed in a language where Check for Updates feature
   is not available. As far as I know, the only languages besides English in
   which this feature is available are Dutch, French, French Canadian,
German
   and Spanish; I don't remember if Brazilian Portuguese too.
   - You specified a special update code or Registry key to disable
   checking for updates.
   - You are using an English non-Tandem build.
   - You are running JAWS as a portable copy.


2017-07-12 11:22 GMT-03:00 Russ Kiehne <russ94...@gmail.com>:

> I'm wondering why in jaws when I use the check for updates, it's
> unavailable?
>
>
>
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/
>
For answers to frequently asked questions about this list visit:
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