Hi all, I am running windows 10, Jaws 2018 on an Acer laptop. I went to show something I was working on to my mum the other day, but she couldn't see anything on the screen. My brother had a look at it tonight while I was out and said it doesn't look like a hardware issue it looks more likely a software issue. When mum told me this I remembered the Jaws screen shade. I don't recall turning it on and I have no idea how to find out if it is on or not. I have spent some time in the different menu options tonight but can't find any reference to it. Could someone please tell me how this is turned on and off so I can see if this is the problem.
I am thinking more and more this could be the problem since this is a brand-new laptop so there shouldn't be any hardware issues. If it isn't Jaws, then I will have to contact Acer helpdesk and see what they suggest. Thanks for any help. >From Shaz. --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
