Hello Mike,

The way that I have been able to have settings retained is to use the "save all" command. You might try it if you want the normal template to use specific settings all the time. In Word 2007, I went into the Word options dialog and opened the custom tab. I found the option under "all commands" and added it to the quick access toolbar. I think in earlier versions you could do the same under the tools menu and the customize choice. I changed between print view, web view and outline view to test it in Word 2007, and when I reopened the documents or even a blank document, the settings were retained. I am not at a system right now with an earlier version of Word installed, but you might check in the file menu to see if there is a "save all" choice before going into the customize settings.

Take care.

Brian Lee
[email protected]



----- Original Message ----- From: "Mike & Barbara" <[email protected]>
To: "jaws-users-list" <[email protected]>
Sent: Thursday, February 19, 2009 3:15 PM
Subject: [JAWS-Users] Why are document settings changing?


   Hi All,

Has anybody else run into this problem?  I like to have my settings for my
documents set in print view and the zoom set at 75%.  After a few days I
will go back to particular documents in My Documents, open a document, go to the view menu and the settings are changed to normal view and the zoom will be at 100 or 200%. I will make the corrections and save them then, I can go
back to the same documents a few days later and the settings have changed.
Can anybody tell me why this is happening or what is making this happen? I have been told that this is not a Jaws problem by Freedom Scientific's tech support and as you all know the zoom setting effects the way Jaws reads. I am running Xp SP3/Office 2002 home, Jaws 8, 9, & 10 latest. All advice and
information will be greatly appreciated.  Thanks much.  Take care.

Mike
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