Hi Jim;

Have you tried unloading and restarting Jaws when this happens?  I know this 
is not a fix but, I'm just curious if doing this will help.  I have 
encountered times that  when I open an email Jaws reads nothing and 
unloading / reloading Jaws will stop the issue for the time being, anyway. 
Hope this helps.  Take care.
Mike

----- Original Message ----- 
From: "Jim Rawls" <[email protected]>
To: <[email protected]>
Sent: Tuesday, July 13, 2010 5:07 AM
Subject: [JAWS-Users] Having real problems with jaws 11, latest update, and 
windows live mail. it won't read messages sometimes.


Hi all, I am running windows 7 and jaws 11, latest update, on a 64 bit 
machine.
Lately, when I open an email in windows live mail, Jaws says, contains one 
link, and then nothing. I try the jaws curser, and still nothing. In earlier 
versions of jaws 11, it would read messages at least. How can I get an 
earlier version of jaws to install? It keeps saying, when I try to do that, 
that an earlier version of this product is installed, and this version 
cannot be installed. I'm trying to roll back to jaws 11.1134.
I've written to FS, and they say they are working on the problem. That's 
great, but I'd like to read my email now. smile. thanks for your help. Jim.
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