This usually does fix the problem for me. Yes, I do sometimes get this happening with JAWS 11. I try a few other things first. My first attempt is to press Control + Home to get to the top of the message, then Insert + Escape to refresh the page, Then once again Control + Home to make sure it is at the top of the message, finally Insert + DownArrow to perform a SayAll. This works about 80% of the time for me.

If that fails, pressing Tab once will place the focus in one of the header fields. Then I keep pressing Tab until I get to the message body. Then I can again use the Insert + Escape, Control + Home, Insert + DownArrow to start reading again.

Even more annoying and non-productive is that occasionally I get into a situation where when attempting to reply to a message, it acts like it is working correctly and entering the typed text into the message body. However, no characters are placed in the message body! I have no idea how to get around this! Even restarting JAWS does not fix this issue. I have had to reboot or use NVDA!

All of these problems go away for me if I delete all of the scripts in my user directory! Even placing the deprecated AnyTime Deluxe scripts that used to be part of earlier versions of JAWS will make these majorly annoying issues happen for me. JAWS 10 works well for me and no longer shows any issues. Freedom Scientific thinks all of the issues are that my Windows user profile is corrupted, so I need to delete and recreate my account or reinstall Windows. I do not have the time or patience to attempt this at this time just to use JAWS 11.

I recently installed Thunderbird and am currently getting adjusted to it. I have not yet figured out how to import all of my saved Windows Live Mail messages into Thunderbird.

Don Marang

--------------------------------------------------
From: "Mike & Barbara Arcadia" <[email protected]>
Sent: Tuesday, July 13, 2010 9:31 AM
To: <[email protected]>
Subject: Re: [JAWS-Users] Having real problems with jaws 11, latest update,and windows live mail. it won't read messages sometimes.

Hi Jim;

Have you tried unloading and restarting Jaws when this happens? I know this
is not a fix but, I'm just curious if doing this will help.  I have
encountered times that  when I open an email Jaws reads nothing and
unloading / reloading Jaws will stop the issue for the time being, anyway.
Hope this helps.  Take care.
Mike

----- Original Message ----- From: "Jim Rawls" <[email protected]>
To: <[email protected]>
Sent: Tuesday, July 13, 2010 5:07 AM
Subject: [JAWS-Users] Having real problems with jaws 11, latest update, and
windows live mail. it won't read messages sometimes.


Hi all, I am running windows 7 and jaws 11, latest update, on a 64 bit
machine.
Lately, when I open an email in windows live mail, Jaws says, contains one
link, and then nothing. I try the jaws curser, and still nothing. In earlier
versions of jaws 11, it would read messages at least. How can I get an
earlier version of jaws to install? It keeps saying, when I try to do that,
that an earlier version of this product is installed, and this version
cannot be installed. I'm trying to roll back to jaws 11.1134.
I've written to FS, and they say they are working on the problem. That's
great, but I'd like to read my email now. smile. thanks for your help. Jim.
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Reply via email to