When you plug the drive into the computer, place your ear against the enclosure and listen for the hard drive to spin up. If this is happening, then we can all move on to the next step.
DJ -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Kevin Lee Sent: Friday, April 11, 2014 9:30 PM To: [email protected] Subject: [JAWS-Users] external portable harddrive I bought a Seagate Expansion 500GB Portable External Hard Drive USB 3.0 from amazon thinkinking it would be just like a flashdrive. I received it and opened it and connected it to my computer and I got the normal computer is detecting your new device, then computer device driver installed successfully. then I searched in my computer and I could not find an icon for the drive, in other words its not there! anyone have any insights about what I need to do? I already searched Seagate for answers with no luck or even an email support contact. email is golden ! Kevinlee For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
