Hi Kevin, A shot in the dark here, but worth looking at. While in Computer, go to folder options, and on the General Tab, make sure show all folders is checked, and on the View Tab, make sure that hide empty drives in computer is off. I wouldn't think the last item is the problem, since I haven't seen a external hard drive yet that doesn't have some type of software on it, , but stranger things have happened. HTH, Rick Justice
Tomorrow's another day, another way! and if tomorrow never comes, problem solved! ----- Original Message ----- From: "Kevin Lee" <klee...@gmail.com> To: <jaws-users-list@jaws-users.com> Sent: Sunday, April 13, 2014 3:54 PM Subject: Re: [JAWS-Users] external portable harddrive my drive is working properly I checked it with the windows device manager performing these tasks I press the start button in the search box type device manager when the device manager opensjaws will announce device manager on local computer press tab jaws will announce preview owner pc opened press the right arrow jaws will announce computer opened press the down arrow to disc drives press the right arrow disc drives will open and a list of drives will be listed press the down arrow to view the drives available my seagate external usb harddrive is listed and if I press enter or something jaws announces drive working properly -----Original Message----- From: Velegi István Sent: Sunday, April 13, 2014 3:29 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] external portable harddrive Hi all, Another thing came to my mind: I think that hard drive is not partitioned properly. Check it with windows disk management. Under windows 7 it is located in the control panel\administrative tools. The problem is that as I don't have English version of windows, I can't describe the exact next point where you can find the disk manager. In administrative tools ythere is an item the list called "computer management" or something like this. After you had entered in this item, the left side of the next window contains a tree view. You can go to it by pressing the tab key a few times I think. In that tree you can find something like "disk management" After you had found the disk management with the arrow keys, try pressing tab a few times until you et to a list where you can find all the awaylable partitions on the computer. You will hear whether they are okay or there is a problem with them by pressing up and down arrow keys on the items. If you hear something like "unknown" it may happenthat the current partition you are viewing is not formatted properly or it is formatted to a filesystem what windows doesn1t know. It may happen that you can't reach the partition list with keyboard and oyu will need sighted help. Greetings, Istvan 2014.04.12. 21:46 keltezéssel, Kevin Lee írta: > I can't seem to pinpoint the link to download seagate disc wizard I get to > the users agreement press the agree link and I'm moved off the download > page > can you help? > > -----Original Message----- From: Steve > Sent: Saturday, April 12, 2014 10:51 AM > To: jaws-users-list@jaws-users.com > Subject: Re: [JAWS-Users] external portable harddrive > > Yup, I have an idea. > > If your disk is not shown, then you have two possibilities. I'm amazed > that > it doesn't recognize, but I've had experience with other Seagate drives > that > run in an external enclosure. > > First, find the DiscWizard program on the Seagate website. > http://www.seagate.com/support/downloads/discwizard/ > > Second, to get an external disk running with Windows, look at this article > on how to use the disc wizard > http://knowledge.seagate.com/articles/en_US/FAQ/201943en?language=en_US > > Steve > Lansing, MI > > ----- Original Message ----- From: "Kevin Lee" <klee...@gmail.com> > To: <jaws-users-list@jaws-users.com> > Sent: Friday, April 11, 2014 9:30 PM > Subject: [JAWS-Users] external portable harddrive > > >> I bought a Seagate Expansion 500GB Portable External Hard Drive USB 3.0 >> from amazon thinkinking it would be just like a flashdrive. >> I received it and opened it and connected it to my computer and I got the >> normal computer is detecting your new device, then computer device driver >> installed successfully. then I searched in my computer and I could not >> find an icon for the drive, in other words its not there! >> anyone have any insights about what I need to do? >> I already searched Seagate for answers with no luck or even an email >> support contact. >> email is golden ! >> Kevinlee >> For answers to frequently asked questions about this list visit: >> http://www.jaws-users.com/help/ > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
