Hi all,

Another thing came to my mind:
I think that hard drive is not partitioned properly. Check it with windows disk management. Under windows 7 it is located in the control panel\administrative tools. The problem is that as I don't have English version of windows, I can't describe the exact next point where you can find the disk manager. In administrative tools ythere is an item the list called "computer management" or something like this. After you had entered in this item, the left side of the next window contains a tree view. You can go to it by pressing the tab key a few times I think.
In that tree you can find something like "disk management"
After you had found the disk management with the arrow keys, try pressing tab a few times until you et to a list where you can find all the awaylable partitions on the computer. You will hear whether they are okay or there is a problem with them by pressing up and down arrow keys on the items. If you hear something like "unknown" it may happenthat the current partition you are viewing is not formatted properly or it is formatted to a filesystem what windows doesn1t know. It may happen that you can't reach the partition list with keyboard and oyu will need sighted help.

Greetings,
Istvan

2014.04.12. 21:46 keltezéssel, Kevin Lee írta:
I can't seem to pinpoint the link to download seagate disc wizard I get to the users agreement press the agree link and I'm moved off the download page
can you help?

-----Original Message----- From: Steve
Sent: Saturday, April 12, 2014 10:51 AM
To: [email protected]
Subject: Re: [JAWS-Users] external portable harddrive

Yup, I have an idea.

If your disk is not shown, then you have two possibilities. I'm amazed that it doesn't recognize, but I've had experience with other Seagate drives that
run in an external enclosure.

First, find the DiscWizard program on the Seagate website.
http://www.seagate.com/support/downloads/discwizard/

Second, to get an external disk running with Windows, look at this article
on how to use the disc wizard
http://knowledge.seagate.com/articles/en_US/FAQ/201943en?language=en_US

Steve
Lansing, MI

----- Original Message ----- From: "Kevin Lee" <[email protected]>
To: <[email protected]>
Sent: Friday, April 11, 2014 9:30 PM
Subject: [JAWS-Users] external portable harddrive


I bought a Seagate Expansion 500GB Portable External Hard Drive USB 3.0 from amazon thinkinking it would be just like a flashdrive. I received it and opened it and connected it to my computer and I got the normal computer is detecting your new device, then computer device driver installed successfully. then I searched in my computer and I could not find an icon for the drive, in other words its not there!
anyone have any insights about what I need to do?
I already searched Seagate for answers with no luck or even an email support contact.
email is golden !
Kevinlee
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