Once I am in attachments, most of the time, I have to tab or arrow to the
link, then press Shift Enter to to try to open it.
GIFT (God is forever true),
Carolyn
----- Original Message -----
From: "Kimber Gardner" <[email protected]>
To: "jaws-users-list" <[email protected]>
Sent: Thursday, April 16, 2015 6:50 AM
Subject: [JAWS-Users] Unable to locate an attachment in outlook 13
Hi All,
Despite my subject line, this issue occurs in both outlook 2010 and 2013
so ...
There are times when I receive an email with an attachment, but no
matter what I do I am unable to either find or locate that attachment.
Most of the time I have no problem with attachments, either finding or
opening them. But it seems that from certain coworkers I have the
problem all the time. Does this have to do with how they are making
the attachment? Or something else?
It's incredibly frustrating for both me and the person who sends me
the attachments because I can't tell them why their attachments are
inaccessible. Has anyone else seen this? And more to the point, can
you explain why this happens and how to remedy it?
Thanks,
Kimber
--
Kimberly
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